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Customer Service Representative

2 months ago

Farnborough, Hampshire, United Kingdom Holt Recruitment Ltd Full time
Position: Customer Service Representative

Salary: £29,000 to £32,000 per annum + Overtime
Working Hours: Monday to Friday with alternate Saturday mornings

We are collaborating with a well-established commercial vehicle service center that is seeking to enhance their team by hiring a Customer Service Representative.


Key Responsibilities:
  • Responding to incoming calls
  • Scheduling service appointments to optimize workshop capacity
  • Managing the vehicle service schedules
  • Processing invoices and handling cash transactions
  • Providing updates to clients regarding the status of vehicle repairs

Ideal Candidate Profile:

The successful candidate will:

  • Thrive as part of a dynamic team
  • Possess strong communication skills and have experience in the automotive sector
  • Have familiarity with Kerridge ADP, although this is not essential
  • Be proficient in computer usage and comfortable with MS Office applications

Benefits:
  • Enhanced overtime compensation
  • Increased holiday entitlement, further augmented with tenure
  • Manufacturer training opportunities
  • Comprehensive employee benefits package
  • A supportive and collaborative workplace culture
  • Opportunities for career advancement within a reputable organization

For further information regarding this Customer Service Representative position, please refer to the application process outlined in this advertisement or reach out to our recruitment team at Holt Recruitment Ltd.