Complaints Resolution Specialist
1 month ago
We are seeking a skilled Complaints Handler to join our team at Direct Collection Bailiffs Ltd. As a key member of our organisation, you will play a vital role in investigating and resolving customer, client, and 3rd party complaints.
Key Responsibilities:
- Investigate and resolve customer complaints in a timely and professional manner.
- Collaborate with internal teams to ensure effective complaint resolution.
- Develop and implement strategies to prevent future complaints.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Strong analytical and problem-solving skills.
About Us:
Direct Collection Bailiffs Ltd is a leading provider of debt recovery services. We are committed to delivering exceptional results and building strong relationships with our clients.
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