Complaints Resolution Specialist

1 month ago


Runcorn, Halton, United Kingdom Direct Collection Bailiffs Ltd Full time
Complaints Handler Job Description

We are seeking a skilled Complaints Handler to join our team at Direct Collection Bailiffs Ltd. As a key member of our organisation, you will play a vital role in investigating and resolving customer, client, and 3rd party complaints.

Key Responsibilities:

  • Investigate and resolve customer complaints in a timely and professional manner.
  • Collaborate with internal teams to ensure effective complaint resolution.
  • Develop and implement strategies to prevent future complaints.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Strong analytical and problem-solving skills.

About Us:

Direct Collection Bailiffs Ltd is a leading provider of debt recovery services. We are committed to delivering exceptional results and building strong relationships with our clients.



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