Director of Operations

3 weeks ago


Birmingham, Birmingham, United Kingdom SF Executive Full time

About Our Client

A dynamic and expanding tour operator located in the West Midlands, known for its commitment to excellence and high-quality service delivery. As the company continues to grow, there is a requirement for a Director of Operations to manage the daily operations of the organization.

Position Overview

In this comprehensive role, you will report directly to the CEO and take strategic control of the sales and operations team. Your meticulous attention to detail will be crucial in ensuring operational excellence and minimizing risks. You will also be responsible for ensuring adherence to industry standards and serve as the primary liaison between the organization and travel regulatory bodies. With your extensive experience in the sector, you will be the primary contact for inquiries and occasional problem-solving.

Candidate Profile

The ideal candidate for the Director of Operations position will possess outstanding organizational abilities and be skilled in coordinating large-scale events. To excel in this role, you should:

  • Exhibit exceptional attention to detail
  • Be capable of leading, developing, and inspiring a sales and operations team
  • Have a solid understanding of ABTA regulations and be knowledgeable about the standards required in the travel sector
  • Be motivated by quality, integrity, and a dedication to providing top-tier service

Work Environment

This position is office-based, situated in the West Midlands region.


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