Patient Pathway Coordinator
17 hours ago
We are seeking a highly motivated and organized Patient Pathway Coordinator to join our Orthoptics team in the Ophthalmology Department.
Main ResponsibilitiesThe successful candidate will be responsible for coordinating patient pathways within the Orthoptic and Paediatric Ophthalmology Service. This will include:
- Processing and logging all referrals, including paper and Choose and Book, in line with Trust Access & Administration Process Policy and speciality Schedule new and follow up appointments, ensuring that capacity is proactively and efficiently used.
- Ensuring that any diagnostics and investigations that are required as part of the patient pathway have been requested and that the results are available for consultations.
- Coordinating appointments and procedures at other hospitals and organisations, where the pathway requires input from Ensure outcomes of clinic attendance have been accurately recorded on EPR by the Patient Pathway Assistant (cashing-up).
- Completing clinic cancellation forms and processing according to Rescheduling outpatient clinics as requested to be done in line with waiting time.
- Liaising with patient records staff, clinical colleagues, other admin teams and other organisations to ensure all medical notes, referral letters, results and discharge summaries are available for outpatient appointments and Recognising when patients are on cancer pathways and, liaising with Cancer Services MDT coordinators to ensure patients are handed over appropriately.
The Royal Berkshire NHS Foundation Trust is a leading healthcare provider in the region, with a strong commitment to delivering high-quality patient care. We are proud to be a Good-rated trust, as recognised by the CQC. Our values of Compassionate, Aspirational, Resourceful, and Excellent reflect our dedication to providing the best possible care to our patients.
RequirementsTo be successful in this role, you will need:
- Education to A-level, or NVQ Level 4 in Business Administration/Customer Care or acquired equivalent experience.
- GCSE or equivalent in English and Maths, grades A-C.
- IT experience including MS Office.
- Administrative experience in a NHS setting.
- Experience of handling patient complaints.
- Ability to plan, prioritise and delegate workload.
We are an equal opportunities employer and welcome applications from all qualified candidates. If you are passionate about delivering high-quality patient care and have the skills and experience required for this role, we encourage you to apply.
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Reading, Reading, United Kingdom Royal Berkshire NHS Foundation Trust Full timeJob SummaryWe are seeking a highly motivated and organized Patient Pathway Coordinator to join our Orthoptics team in the Ophthalmology Department at the Royal Berkshire NHS Foundation Trust.Main ResponsibilitiesThe successful candidate will be responsible for coordinating patient pathways within the Orthoptic and Paediatric Ophthalmology Service. This will...
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Patient Pathway Coordinator
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Reading, Reading, United Kingdom Royal Berkshire NHS Foundation Trust Full timeJob SummaryWe are seeking a highly motivated and organized Patient Pathway Coordinator to join our Orthoptics team in the Ophthalmology Department at the Royal Berkshire NHS Foundation Trust.Main ResponsibilitiesThe successful candidate will be responsible for coordinating patient pathways within the Orthoptic and Paediatric Ophthalmology Service. This will...
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Reading, Reading, United Kingdom Royal Berkshire NHS Foundation Trust Full timeJob SummaryWe are seeking a highly motivated and organized Patient Pathway Coordinator to join our Orthoptics team in the Ophthalmology Department at the Royal Berkshire NHS Foundation Trust.Main ResponsibilitiesThe successful candidate will be responsible for coordinating patient pathways within the Orthoptic and Paediatric Ophthalmology Service. This will...
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Reading, Reading, United Kingdom Royal Berkshire NHS Foundation Trust Full timeJob SummaryWe are seeking a highly motivated and organized Patient Pathway Coordinator to join our Orthoptics team in the Ophthalmology Department.Main ResponsibilitiesProcess and log all referrals, including paper and Choose and Book, in line with Trust Access & Administration Process Policy and speciality Schedule new and follow up appointments, ensuring...
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