Patient Access Team Lead

2 days ago


York, York City, United Kingdom Essential Healthcare Staffing Solutions Full time

We are seeking a dedicated and experienced Patient Access Supervisor to join our team at Essential Healthcare Staffing Solutions. The ideal candidate will oversee the daily operations of patient access services, ensuring efficient and effective patient registration, scheduling, and insurance verification processes.

Key Responsibilities:

  • Supervise and support patient access staff to ensure seamless day-to-day operations.
  • Ensure compliance with hospital policies and procedures to maintain high standards of care.
  • Improve patient experience through streamlined access processes, reducing wait times and enhancing overall satisfaction.
  • Train and mentor new team members to develop their skills and knowledge.
  • Resolve patient and staff issues promptly and professionally, fostering a positive work environment.
  • Monitor and report on departmental performance metrics to inform strategic decision-making.

Qualifications:

  • High School Diploma or GED required; Associate's or Bachelor's degree preferred.
  • Minimum of 2 years of experience in patient access or a related healthcare field.
  • Prior supervisory experience is highly desirable.
  • Strong communication and organizational skills, with the ability to work effectively in a fast-paced environment.
  • Proficiency in healthcare management systems, with a focus on patient access and registration.

Benefits:

  • Competitive pay and benefits package.
  • Health, dental, and vision insurance.
  • Retirement plan and paid time off.


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