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Patient Access Team Lead

2 months ago

York, York City, United Kingdom Essential Healthcare Staffing Solutions Full time

We are seeking a dedicated and experienced Patient Access Supervisor to join our team at Essential Healthcare Staffing Solutions. The ideal candidate will oversee the daily operations of patient access services, ensuring efficient and effective patient registration, scheduling, and insurance verification processes.

Key Responsibilities:

  • Supervise and support patient access staff
  • Ensure compliance with hospital policies and procedures
  • Improve patient experience through streamlined access processes
  • Train and mentor new team members
  • Resolve patient and staff issues promptly and professionally
  • Monitor and report on departmental performance metrics

Qualifications:

  • High School Diploma or GED required; Associate's or Bachelor's degree preferred
  • Minimum of 2 years of experience in patient access or related healthcare field
  • Prior supervisory experience preferred
  • Strong communication and organizational skills
  • Proficiency in healthcare management systems

Benefits:

  • Competitive pay
  • Health, dental, and vision insurance
  • Retirement plan
  • Paid time off and holidays