Customer Support Representative – Service Management
3 weeks ago
Position: Customer Service Advisor - Service Delivery
Otis College of Art and Design, a prominent name in the elevator and escalator sector, is on the lookout for a Customer Service Advisor. Join our dedicated team and contribute to a company that prioritizes customer satisfaction.
Core Responsibilities:
- Establish and maintain strong relationships with key client accounts and the account management team.
- Regularly update client online platforms with pertinent information.
- Deliver customer reports within agreed timelines.
- Assist Account Managers during client meetings.
- Engage with customers to provide timely updates on project status.
Qualifications:
- Excellent communication abilities.
- Proven experience in managing high-volume workloads and resolving customer issues.
- Customer service expertise, preferably from hospitality or retail backgrounds.
- Capability to efficiently address technical challenges.
- Competence in utilizing various computer applications.
If you aspire to be part of a vibrant team and thrive in a dynamic environment, consider this opportunity to join a leader in the industry.
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