Executive Director
5 days ago
Job Title: Executive Director
Job Summary:
We are seeking an experienced Executive Director to lead our Leisure Centre in Birmingham. As a key member of our team, you will be responsible for overseeing the day-to-day operations of the centre, ensuring exceptional customer service, and driving business growth.
Key Responsibilities:
- Operational Excellence: Ensure that all teams are set up to meet and consistently deliver operational excellence.
- Team Leadership: Recruit, coach, and inspire your managers and teams to deliver exceptional customer service, reflected in high NPS scores.
- Financial Performance: Deliver on key financial targets for DD membership, learn to swim, casual swimming, and pitch bookings.
- Partnerships: Take a proactive approach to building and developing partnerships with local schools and community groups.
- Business Analysis: Constantly analyse business performance, data, and trends, and take appropriate action to keep the business on track.
- Accreditation: Focus on achieving an outstanding Quest accreditation and the highest levels of health and safety.
What We Offer:
A competitive basic salary of up to £50,000 dependent on experience, enrolment onto the local government pension scheme, and 25 days holiday plus bank holidays.
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