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    Kingston upon Thames, Greater London, United Kingdom Inhealth Group Full time

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    Kingston upon Thames, Greater London, United Kingdom Inhealth Group Full time

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    Kingston upon Thames, Greater London, United Kingdom Inhealth Group Full time

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    Kingston upon Thames, Greater London, United Kingdom Inhealth Group Full time

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Patient Coordinator

2 months ago


Kingston upon Thames, Greater London, United Kingdom Inhealth Group Full time
{"title": "Patient Administrator", "description": "About the Role

We are seeking a highly organized and detail-oriented Patient Administrator to join our team at InHealth Group. As a Patient Administrator, you will play a vital role in ensuring the smooth operation of our diagnostic imaging services.

Key Responsibilities
  • Coordinate patient arrivals and departures, ensuring a seamless experience for our patients.
  • Manage telephone and direct enquiries, providing accurate and timely information to patients and colleagues.
  • Book clinically validated appointments and ensure all payments are invoiced promptly and accurately.
  • Track and distribute imaging data and reports as required, utilizing relevant IT systems to support the delivery of a high-quality imaging service.
  • Assist with monthly reports and ensure compliance with ISO standards, respecting and protecting confidentiality.
  • Report any incidents, feedback, or complaints effectively, maintaining a patient and customer-focused approach.
Requirements
  • Flexibility in working patterns to fulfill site requirements.
  • A proficient understanding of IT packages and administration tasks.
  • The ability to prioritize tasks while maintaining accuracy and attention to detail.
  • Effective communication skills, both on the phone and face-to-face.
  • A strong understanding of confidentiality and data protection.
  • A supportive, trustworthy, and reliable approach to work.
  • An empathetic and caring approach.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A supportive and collaborative work environment.
  • Access to a range of employee benefits, including private medical insurance and a pension scheme.
About InHealth Group

InHealth Group is the UK's largest specialist provider of diagnostic and healthcare solutions. Our mission is to make healthcare better for patients by working collaboratively with the NHS to deliver high-quality tests, scans, assessments, and procedures.

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