Patient Administrator

3 weeks ago


Kingston Upon Thames, South West London, United Kingdom InHealth Full time

InHealth sees more than 3 million patients each year and diagnostic imaging is one of the busiest services that we provide. Our fully integrated imaging services offer increased capacity for NHS trusts, and convenient, fast access to services for patients.

As a Patient Administrator you will play a pivotal role in how we support our patients throughout their healthcare journey. Provide a high-quality administrative and secretarial service for the unit to ensure an efficient service, using IT systems and digital technology to ensure patients feel informed throughout the process, and provide administrative support to colleagues for the imaging services we provide.

What you are responsible for:

• Welcoming patients in a professional, courteous manner, coordinating their arrival through to departure

• Dealing with telephone and direct enquiries in a prompt and effective manner, ensuring the provision of information and prioritisation of queries as appropriate

• Booking clinically validated appointments on the internal system

• Ensuring all payments are invoiced promptly and accurately and that payments are taken on the day

• Tracking and distributing imaging data and reports as required

• Utilising relevant IT systems to support the delivery of a high-quality imaging service

• Assist with monthly reports

• Complying with ISO standards, respecting and protecting confidentiality

• Reporting any incidents, feedback or complaints effectively

• Ensuring patient and customer focus is central to the commercial success of the business.

We are looking for someone who has:

• Flexibility in working patterns to fulfil site requirements

• A proficient understanding of IT packages and administration tasks

• The ability to prioritise tasks whilst maintaining accuracy and attention to detail

• Effective communication skills, both on the phone and face to face

• A strong understanding of confidentiality and data protection

• A supportive, trustworthy and reliable approach to their work

• An empathetic and caring approach.

You should apply if you have experience:

• Working in a fast-paced administrative role

• Being in a patient or customer facing environment

• Experience in a healthcare environment would be desirable but not essential

• Knowledge and experience of using Microsoft and other IT Packages

• Working independently and as part of a wider team.

Whats in it for you

We offer a fantastic benefits package, which is available through a mobile-enabled rewards platform, called InJoy. This is your place to access thousands of offers and discounts on a wide range of products and services relating to: fashion, travel, eating out, technology, leisure and more

In addition to this, we also offer:

• 27 days annual leave (plus bank holidays)

• Generous company contribution pension scheme

• Private medical insurance options

• Life assurance

• Hybrid and flexible working opportunities

• Fantastic learning and development opportunities

• 24/7 access to a dedicated well-being hub and an Employee Assistance Programme

• Enhanced parental leave

• Monthly award programme and online peer-to-peer recognition

• Long service recognition, with vouchers and additional annual leave

• Refer a friend bonus

• Discounts on InHealth’s healthcare services

• Smart tech, Cycle to Work and thousands of discounts and cashback options

• Paid-for professional memberships and more

Making sure our people are happy at work is one of our main priorities, which means giving them as many opportunities as we can to support their personal and professional growth. We also have an innovative approach to personal and professional development, helping you to be the best version of you and giving you a real career pathway.


  • Patient Administrator

    3 weeks ago


    Kingston Upon Thames, South West London, United Kingdom InHealth Full time

    InHealth sees more than 3 million patients each year and diagnostic imaging is one of the busiest services that we provide. Our fully integrated imaging services offer increased capacity for NHS trusts, and convenient, fast access to services for patients.As a Patient Administrator you will play a pivotal role in how we support our patients throughout their...


  • Kingston upon Thames, Greater London, United Kingdom Inhealth Group Full time

    About the RoleWe are seeking a highly organized and detail-oriented Patient Administrator to join our team at InHealth. As a Patient Administrator, you will play a vital role in ensuring the smooth operation of our diagnostic imaging services.Key ResponsibilitiesWelcome patients in a professional and courteous manner, coordinating their arrival through to...

  • Triage Administrator

    4 weeks ago


    Kingston upon Thames, Greater London, United Kingdom Churchill Medical Centre Full time

    Job SummaryWe are seeking a skilled Triage Administrator to provide high-quality, compassionate care to our patient population. As a key member of our team, you will be responsible for screening and processing incoming patient contacts in a timely manner, ensuring seamless communication between patients and our clinical team.Main ResponsibilitiesTriage...


  • Kingston upon Thames, Greater London, United Kingdom Kingston Hospital NHS Foundation Trust Full time

    Job SummaryAn exciting opportunity has arisen for an experienced administrator to join our Acute Oncology Team at Kingston Hospital NHS Foundation Trust.The successful candidate will provide comprehensive administrative and secretarial support to the team, working closely with the Lead Nurse and Consultant.Key responsibilities will include:Providing a high...


  • Kingston upon Thames, Greater London, United Kingdom Kingston Hospital Full time

    Job OverviewKingston Hospital NHS Trust is seeking a highly skilled and dedicated Administrative Assistant to join our team. As a key member of our clinical services team, you will be responsible for providing administrative support to our patients and staff.Main DutiesProvide administrative support to patients and staff, including responding to queries and...


  • Kingston upon Thames, Greater London, United Kingdom Kingston Hospital Full time

    Job OverviewWe are seeking an experienced Administrative Assistant to join our team at Kingston Hospital. As a key member of our clinical services team, you will be responsible for providing administrative support to our patients and staff.Main DutiesProvide administrative support to our patients and staff, including answering phone calls, responding to...


  • Kingston upon Thames, Greater London, United Kingdom Kingston Hospital NHS Foundation Trust Full time

    Job SummaryAn exciting opportunity has arisen for an Acute Oncology Administrator at Kingston Hospital NHS Foundation Trust.The post holder will be responsible for providing a comprehensive administrative and secretarial service to the Acute Oncology Team (AOT), working closely with the Lead Nurse and Consultant.The post holder will liaise with other...


  • Kingston upon Thames, Greater London, United Kingdom Kingston Hospital Full time

    Job OverviewWe are seeking an experienced Administrative Assistant to join our team at Kingston Hospital. As a key member of our administrative team, you will be responsible for providing exceptional support to our patients and staff.Main ResponsibilitiesProvide administrative support to our clinical teams, including patient data entry and document...


  • Kingston upon Thames, Greater London, United Kingdom Kingston Hospital NHS Foundation Trust Full time

    Job Opportunity: Acute Oncology AdministratorAn exciting opportunity has arisen for an Acute Oncology Administrator at Kingston Hospital NHS Foundation Trust. The successful candidate will provide a comprehensive administrative and secretarial service to the Acute Oncology Team (AOT).The post holder will be responsible for liaising with other administrative...


  • Kingston upon Thames, Greater London, United Kingdom Kingston and Richmond NHS Foundation Trust Full time

    Job OverviewWe are seeking an experienced Administrative Services Manager to join our team at Kingston and Richmond NHS Foundation Trust. As a key member of the Dermatology & Plastic Surgery leadership team, you will play a crucial role in monitoring and supporting the delivery of key performance targets.The successful candidate will be responsible for...


  • Kingston upon Thames, Greater London, United Kingdom Kingston Hospital NHS Foundation Trust Full time

    Job SummaryAn exciting opportunity has arisen for an Acute Oncology Administrator at Kingston Hospital NHS Foundation Trust.The post holder will be responsible for providing a comprehensive administrative and secretarial service to the Acute Oncology Team, working closely with the Lead Nurse and Consultant.The post holder will liaise with other...


  • Kingston upon Thames, Greater London, United Kingdom Kingston Health Centre Full time

    Company OverviewKingston Health Centre is a thriving healthcare practice in the heart of Kingston upon Thames, providing top-notch patient care to 27,000 patients. We have an excellent reputation locally for our patient-focused approach and friendly work environment.We are seeking a highly motivated Medical Office Coordinator to join our admin team on a...

  • Triage Coordinator

    4 weeks ago


    Kingston upon Thames, Greater London, United Kingdom Churchill Medical Centre Full time

    Job SummaryWe are seeking a skilled Triage Administrator to provide high-quality, compassionate care to our patient population. As a key member of our team, you will be responsible for screening and processing incoming patient contacts in a timely manner, ensuring seamless communication between our teams.Main Responsibilities• Triage incoming patient...


  • Kingston upon Thames, Greater London, United Kingdom HATS Group Full time

    Job OverviewThe HATS Group is a leading provider of patient transport services, seeking a skilled and compassionate Ambulance Care Assistant to join our team.This role involves providing safe and dignified transportation for patients, as well as assisting with clinical procedures and maintaining accurate records.Key ResponsibilitiesClinical Duties: Ensure...


  • Kingston upon Thames, Greater London, United Kingdom Medacs Full time

    Job SummaryWe are seeking a highly skilled Haematology Consultant to join our team at Kingston Hospital NHS Trust. As a key member of our multidisciplinary team, you will be responsible for providing high-quality patient care, conducting research, and contributing to the development of our haematology services.Key ResponsibilitiesProvide diagnosis,...

  • Audiology Assistant

    4 weeks ago


    Kingston upon Thames, Greater London, United Kingdom Kingston Hospital NHS Foundation Trust Full time

    Job SummaryWe are seeking a skilled Audiologist Assistant to provide support in our paediatric clinics and administration tasks within the Community Services department.The successful candidate will be based at the Aldershot Centre for Health, with regular travel to other clinical sites, including Woking Community Hospital, Bourne Hall Health Centre, and...

  • Medical Professional

    3 weeks ago


    Kingston upon Thames, Greater London, United Kingdom ProfDoc Full time

    Job SummaryWe are seeking a Newly Qualified General Practitioner to join our team at ProfDoc. This ARRS-funded role is an excellent opportunity to deliver high-quality patient care in a supportive environment.Key Responsibilities:Attend to 8 sessions per week, comprising consultations and practice administration.Participate in extended access and Saturday...


  • Kingston upon Thames, Greater London, United Kingdom Churchill Medical Centre Full time

    Job OverviewWe are seeking a highly skilled Medical Care Specialist to join our team at Churchill Medical Centre. This is an exciting opportunity for someone who is passionate about delivering exceptional patient care and working in a dynamic, fast-paced environment.About the RoleThe successful candidate will be responsible for providing high-quality support...


  • Kingston upon Thames, Greater London, United Kingdom Medacs Full time

    **Job Title:** Haematology Consultant**Job Summary:** We are seeking a highly skilled Haematology Consultant to join our team at Kingston Hospital NHS Trust. As a Haematology Consultant, you will be responsible for providing high-quality patient care, conducting research, and teaching and training junior doctors and medical students.**Key...


  • Kingston upon Thames, Greater London, United Kingdom Healthnet Homecare Full time

    HealthNet Homecare is a leading provider of homecare services, delivering high-quality care to patients in the comfort of their own homes.We are seeking a skilled Clinical Homecare Nurse to join our team, providing professional nursing services to our clients and patients.Our VisionWe aim to be the first choice for patient-centred homecare, working closely...