Lead Technical Claims Specialist

3 weeks ago

Liverpool, Liverpool, United Kingdom Acorn Insurance and Financial Services Limited Full time
Job Overview

We are looking for a Technical Team Leader to join our Personal Injury Technical Claims division. This role requires a proactive leader who is driven and sets a strong example for the team.

As a leader of a skilled group of claims handlers, you will oversee the management and resolution of intricate personal injury claims, typically valued up to £100,000. The Technical Team Leader plays a crucial role in maintaining exceptional standards of technical accuracy across all claims handled by the team.

Position: Technical Team Leader

Location: Hybrid working model

Working Hours: Full-time, Monday to Friday, 9:00 AM – 5:30 PM

Compensation: Salary range of £39,000 to £45,000 based on experience, plus potential quarterly bonuses of £2,500

Key Responsibilities:

  • Supervise the management of complex, high-value personal injury claims.
  • Perform thorough evaluations of claims handled by the team to ensure technical precision, assess performance, and identify training needs.
  • Act as a technical reference point for claims within the Technical Team, providing expert advice and guidance as necessary.
  • Establish and implement quality control measures to improve the performance and consistency of the team.
  • Guide and mentor team members, promoting a culture of ongoing learning and professional growth.
  • Conduct performance evaluations and create action plans for improvement.
  • Utilize management information to analyze existing strategies, implement changes, and develop new strategies to enhance performance.
  • Ensure the smooth operation of the Technical Team by effectively managing workloads and resources.
  • Collaborate with other teams within Personal Injury and across the broader Claims department to facilitate efficient operations.
  • Address and resolve escalated issues or disputes promptly and professionally.
  • Contribute to the leadership and strategic direction of the Personal Injury Department as needed.
  • Manage relationships with suppliers and explore potential partnerships that could enhance the Technical Team's performance.

Qualifications:

  • Extensive experience in handling complex personal injury claims and a deep understanding of the legal and regulatory environment.
  • Proactive and hands-on leadership style.
  • Strong analytical and problem-solving abilities.
  • Innovative mindset with a readiness to embrace change and implement agreed-upon modifications effectively.
  • Confident communicator with the ability to mentor and inspire a team.
  • Capability to work under pressure and manage multiple priorities.
  • Commitment to continuous improvement and excellence in service delivery.

About Acorn Insurance

Acorn Insurance is a dynamic organization offering opportunities to expand your knowledge in the financial services sector. With over 40 years of experience as a specialist insurance provider, we assist more than 50,000 customers in securing motor insurance across the UK.

We provide comprehensive training and ongoing coaching, equipping you with in-depth knowledge of the FCA-regulated industry and the tools necessary for personal career advancement.

We value diversity and strive to create an inclusive culture where all employees feel respected and valued. Our commitment to accessibility ensures that everyone can contribute their best selves.

Why Choose Acorn Insurance?

At Acorn Insurance, we aim to offer more than just a job; we want to provide a meaningful career. Some of the benefits you can expect include:

  • Enhanced annual leave starting at 31 days, increasing to 35 days based on service.
  • Options for additional buy and sell holidays.
  • Company sick pay scheme.
  • Paid maternity and paternity leave.
  • Generous pension scheme.
  • Access to online discounts and vouchers.
  • Regular fresh fruit deliveries.
  • Referral bonuses.
  • Cycle to work scheme.
  • Free eye test vouchers and contributions towards frames.
  • Opportunities for self-development and qualifications.
  • Comprehensive mental health support and counseling services.
  • Complimentary hot drinks at selected sites.
  • Engagement activities with exciting prizes.
  • Charity fundraising initiatives.

All roles are subject to necessary background checks, and any offers will be contingent upon satisfactory completion of these checks.

If you believe you would be a strong candidate for this position, we encourage you to reach out to discuss how Acorn Insurance can support your career journey.

  • Lead Technical Claims Specialist

    3 weeks ago

    Liverpool, Liverpool, United Kingdom Acorn Insurance and Financial Services Limited Full time

    Job OverviewWe are in search of a Technical Team Leader to join our Personal Injury Technical Claims division. This role requires a proactive individual who is driven and capable of leading by example.The Technical Team Leader will oversee a group of skilled claims handlers responsible for managing and resolving complex personal injury claims, typically...

  • Lead Technical Claims Specialist

    3 weeks ago

    Liverpool, Liverpool, United Kingdom Acorn Insurance and Financial Services Limited Full time

    Job OverviewWe are in search of a Technical Team Leader to oversee our Personal Injury Technical Claims division. This role requires a proactive leader who is driven and capable of guiding a team effectively.As the Technical Team Leader, you will manage a group of skilled claims handlers responsible for resolving complex personal injury claims, typically...

  • Lead Technical Claims Specialist

    3 weeks ago

    Liverpool, Liverpool, United Kingdom Acorn Insurance and Financial Services Limited Full time

    Job OverviewWe are in search of a Technical Team Leader to join our Personal Injury Technical Claims division. This role requires a proactive leader who is driven and sets an example for the team.The Technical Team Leader will oversee a group of skilled claims handlers responsible for managing and resolving intricate personal injury claims, typically valued...

  • Lead Technical Claims Specialist

    3 weeks ago

    Liverpool, Liverpool, United Kingdom Acorn Insurance and Financial Services Limited Full time

    Job OverviewWe are looking for a Technical Team Leader to join our Personal Injury Technical Claims division. This role requires a proactive individual who is driven and leads by example.The Technical Team Leader will oversee a group of skilled claims handlers responsible for managing and resolving complex personal injury claims, typically valued up to...

  • Lead Technical Claims Specialist

    3 weeks ago

    Liverpool, Liverpool, United Kingdom Acorn Insurance and Financial Services Limited Full time

    Job OverviewWe are in search of a Technical Team Leader to join our Personal Injury Technical Claims division. This role requires a proactive individual who is driven and leads by example.As the Technical Team Leader, you will manage a team of skilled professionals responsible for handling and resolving complex personal injury claims, typically valued up to...

  • Technical Claims Team Lead

    2 days ago

    Liverpool, Liverpool, United Kingdom Acorn Insurance and Financial Services Limited Full time

    Job DescriptionWe are seeking a highly motivated and experienced Technical Claims Team Lead to join our Personal Injury Technical Claims team.The successful candidate will lead a team of experienced handlers in managing and settling higher value, complex injury claims. The Technical Claims Team Lead will play a pivotal role in ensuring the team achieves the...

  • Technical Claims Team Lead

    2 days ago

    Liverpool, Liverpool, United Kingdom Acorn Insurance and Financial Services Limited Full time

    Job DescriptionWe are seeking a highly motivated and experienced Technical Claims Team Lead to join our Personal Injury Technical Claims team.The successful candidate will lead a team of experienced handlers in managing and settling higher value, complex injury claims. The Technical Claims Team Lead will play a pivotal role in ensuring the team achieves the...

  • Technical Team Lead

    5 days ago

    Liverpool, Liverpool, United Kingdom Acorn Insurance and Financial Services Limited Full time

    About the RoleWe are seeking a highly skilled and experienced Technical Team Lead to join our Personal Injury Technical Claims team. As a key member of our team, you will be responsible for leading a team of experienced handlers in managing and settling complex injury claims.Key Responsibilities:Oversee the handling of complex, higher value personal injury...

  • Lead Claims Specialist

    3 weeks ago

    Liverpool, Liverpool, United Kingdom PIB Insurance Brokers Full time

    Position Overview: Lead Claims Specialist - Financial Lines Role Summary: As a Lead Claims Specialist in Financial Lines, you will engage in a hybrid working model, balancing time between the office and remote work. This position is ideal for individuals eager to advance their careers in the insurance sector, particularly those who are either CII certified...

  • Technical Team Lead

    4 days ago

    Liverpool, Liverpool, United Kingdom Acorn Insurance and Financial Services Limited Full time

    About the RoleWe are seeking a highly skilled and experienced Technical Team Lead to join our Personal Injury Technical Claims team. As a key member of our team, you will be responsible for leading a team of experienced handlers in managing and settling complex injury claims.Key ResponsibilitiesOversee the handling of complex, higher value personal injury...

  • Technical Team Lead

    6 days ago

    Liverpool, Liverpool, United Kingdom Acorn Insurance and Financial Services Limited Full time

    About the RoleWe are seeking a highly skilled and experienced Technical Team Lead to join our Personal Injury Technical Claims team. As a key member of our team, you will be responsible for leading a team of experienced handlers in managing and settling complex injury claims.Key ResponsibilitiesOversee the handling of complex, higher value personal injury...

  • Technical Team Leader

    2 days ago

    Liverpool, Liverpool, United Kingdom Acorn Insurance and Financial Services Limited Full time £100,000

    About the RoleWe are seeking a highly motivated and proactive Technical Team Leader to lead our Personal Injury Claims team at Acorn Insurance and Financial Services Limited. As a key member of our team, you will be responsible for overseeing the handling of complex, higher value personal injury claims and ensuring the team achieves the highest standards of...

  • Technical Team Leader

    2 days ago

    Liverpool, Liverpool, United Kingdom Acorn Insurance and Financial Services Limited Full time £100,000

    About the RoleWe are seeking a highly motivated and proactive Technical Team Leader to lead our Personal Injury Claims team at Acorn Insurance and Financial Services Limited. As a key member of our team, you will be responsible for overseeing the handling of complex, higher value personal injury claims and ensuring the team achieves the highest standards of...

  • Junior Claims Specialist

    3 weeks ago

    Liverpool, Liverpool, United Kingdom MPJ Recruitment Ltd Full time £20,750 - £28,000

    Claims Specialist Working Hours: Monday-Friday 9am - 5pm Location: Hybrid - 1 day in the office MPJ Recruitment Ltd is excited to collaborate with a renowned, award-winning global organization that excels in the Insurance sector. In the role of a Junior Claims Specialist, you will leverage your expertise in Commercial Motor Claims while delivering...

  • Senior Injury Claims Specialist

    6 days ago

    Liverpool, Liverpool, United Kingdom Keoghs Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Injury Claims Specialist to join our Complex Injury team in Liverpool. As a key member of our team, you will work closely with our Partner, Victoria Coleman, to manage a caseload of complex injury claims, including high-value multi-track and catastrophic injury claims.Key...

  • Claims Management Specialist

    3 weeks ago

    Liverpool, Liverpool, United Kingdom Clark James Head Office Full time

    Clark James Head Office is actively seeking a motivated and organized Claims Management Specialist to become a vital part of our Fleet and Specialist product division within a prominent insurance provider. This role involves the proactive oversight of a diverse portfolio of Fleet and Specialist products in motor claims, guiding each case from initiation to...

  • Technical Team Lead

    5 days ago

    Liverpool, Liverpool, United Kingdom Acorn Insurance and Financial Services Limited Full time

    About the RoleWe are seeking a highly skilled and experienced Technical Team Lead to join our Personal Injury Technical Claims team. As a key member of our team, you will be responsible for leading a team of experienced handlers in managing and settling complex injury claims.Key ResponsibilitiesOversee the handling of complex, higher value personal injury...

  • Senior Claims Handler

    4 days ago

    Liverpool, Liverpool, United Kingdom Acorn Insurance and Financial Services Limited Full time

    About the RoleWe are seeking a highly skilled and experienced Technical Team Lead to join our Personal Injury Technical Claims team. As a key member of our team, you will be responsible for leading a team of experienced handlers in managing and settling complex injury claims.Key ResponsibilitiesOversee the handling of complex, higher value personal injury...

  • Senior Claims Handler

    6 days ago

    Liverpool, Liverpool, United Kingdom Acorn Insurance and Financial Services Limited Full time

    About the RoleWe are seeking a highly skilled and experienced Technical Team Lead to join our Personal Injury Technical Claims team. As a key member of our team, you will be responsible for leading a team of experienced handlers in managing and settling complex injury claims.Key ResponsibilitiesOversee the handling of complex, higher value personal injury...

  • Claims Specialist

    4 days ago

    Liverpool, Liverpool, United Kingdom Davies Group Full time

    About the RoleDavies Group is seeking a skilled Claims Specialist to join our Motor Claims team. As a key member of our team, you will be responsible for managing a caseload of pre-litigated motor claims, including personal injury from inception to settlement.Key ResponsibilitiesEffectively and efficiently manage a caseload of pre-litigated motor claims,...