Customer Service Representative

3 weeks ago


Leamington Spa, Warwickshire, United Kingdom The Caraires Consultancy Full time

Job Summary:

The Caraires Consultancy is seeking a highly skilled and dedicated Customer Service Advisor to join our team on a temporary basis until the end of January 2025. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving customer inquiries and issues in a timely and professional manner.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues via phone, email, and in-person
  • Provide product and service information to customers
  • Upsell and cross-sell products and services to customers
  • Work collaboratively with internal teams to resolve customer issues
  • Meet and exceed customer satisfaction targets

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team
  • High school diploma or equivalent required

What We Offer:

  • Competitive hourly rate of £12.00
  • Opportunity to work with a dynamic and growing company
  • Professional development and training opportunities
  • A supportive and collaborative work environment


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