Customer Service Representative
2 days ago
Adecco is a leading provider of recruitment and workforce solutions, dedicated to delivering exceptional service to our clients and candidates.
About The JobWe are seeking a skilled and enthusiastic Customer Service Agent to join our team. As a Customer Service Agent, you will be responsible for providing excellent customer service, administration, and general support across various communication channels.
Key Responsibilities:- Provide outstanding customer service via various communication methods
- Handle customer inquiries and ensure timely follow-through
- Document customer interactions and tasks accurately
- Update customers and associated departments on service/access requests
- Assist with reports and spreadsheets, ensuring accurate input
- Support new starters with induction and training
- Maintain and achieve KPIs, objectives, and customer satisfaction measures
- Represent the organisation professionally and act with utmost integrity
- Follow all quality assurance and customer service/training guidelines
- Be flexible to work occasional overtime during busy periods
- Actively engage in continuous improvement and sustainability initiatives
- Maintain positive working relationships with multiple functions
- Previous customer service experience preferred
- Excellent communication and problem-solving skills
- Strong attention to detail and ability to multitask
- Ability to work well in a team and adapt to changes
- Proficiency in using CRM systems and Microsoft Office Suite
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Customer Service Representative
1 week ago
Leamington Spa, Warwickshire, United Kingdom Adecco Full time{"title": "Customer Service Representative", "content": "About the RoleWe are seeking a skilled Customer Service Representative to join our team at Adecco. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support across various communication channels.Key ResponsibilitiesProvide outstanding customer...
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Customer Service Representative
1 week ago
Leamington Spa, Warwickshire, United Kingdom Adecco Full time{"title": "Customer Service Representative", "content": "About the RoleWe are seeking a skilled Customer Service Representative to join our team at Adecco. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support across various communication channels.Key ResponsibilitiesProvide outstanding customer...
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