Personal Tailor
2 months ago
About Hackett
Hackett is a renowned luxury fashion brand that embodies the essence of British heritage and sophistication. Our commitment to excellence is reflected in every stitch, every detail, and every aspect of our products.
Job Description
We are seeking a skilled and charismatic Personal Tailor to join our team at Hackett Savile Row Store. As a Personal Tailor, you will be responsible for creating a memorable brand experience for our discerning customers, while contributing to the achievement of the store's objectives through effective sales skills and customer service.
Key Responsibilities
- To personally demonstrate that the customer is key and that an impeccable customer service is our main priority.
- To greet and acknowledge a customer immediately on entry to the store, in a polite and courteous manner, and to maintain contact whilst they are in the store.
- To engage with the customer in order to fully understand their needs and then provide the appropriate help and support to ensure an impeccable customer experience.
- To develop excellent knowledge of up-to-date product and unique selling points to promote product benefits to our customers.
- To provide advice and guidance to customers on our product and services to ensure we fill their expectations.
- To immediately escalate customer's requests or problems to ensure they are resolved in line with company standards.
- To live and breathe the seven Hackett values.
Achieve Results
- To achieve personal and store sales targets.
- To have an understanding of the store KPIs and how to influence them.
- Awareness of Brand image and Competitors.
- To be proactive in ideas for increasing sales.
- To use the mailing card and brochure to attract and retain customers.
- To be fully aware of all the services we provide in store such as alterations, bespoke services, made to order, click and collect, etc...
- To be fully aware of your best sellers.
- To always make suggestions for complimentary purchases (cross and up selling).
- To carry out all sales transactions correctly and efficiently.
- To assist, advise, and help train other staff.
Store and Stock Standards
- To constantly replenish product on the shop floor to ensure VM standards are met.
- To reduce stock loss in store by being aware of stock loss and prevention techniques.
- To maintain high standards of personal dress and appearance, presenting a professional, smart, and tidy appearance.
- To complete any other tasks that may be requested as and when required, depending on the changing needs of the business.
- To be good ambassadors for the brand.
- To develop and maintain good relationships with management and colleagues.
- Knowledge of company stock loss expectations.
- To ensure sales transactions are efficiently and accurately carried out.
Requirements
- Passion for the fashion industry.
- Proven experience in clothing retail, preferably in the premium or luxury sector.
- Impeccable customer service skills.
- Outstanding sales skills.
- Able to work within a team.
- Able to use initiative.
- Well-presented.
- Above-standard communication skills with an exceptional command of English.
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London, Greater London, United Kingdom Hackett London (Retail) Full timeAbout UsHackett London is a renowned luxury fashion brand that embodies the essence of British heritage and sophistication. Our commitment to excellence is reflected in every stitch, every detail, and every interaction with our customers.Job DescriptionWe are seeking a highly skilled and experienced Personal Tailor to join our team at Hackett London's Savile...
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London, Greater London, United Kingdom Hackett London (Retail) Full timeAbout UsHackett London is a renowned luxury fashion brand that embodies the essence of British heritage and sophistication. Our commitment to excellence is reflected in every stitch, every detail, and every interaction with our customers.Job DescriptionWe are seeking a highly skilled and experienced Personal Tailor to join our team at Hackett London Savile...
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London, Greater London, United Kingdom Hackett London (Retail) Full timeAbout UsHackett London is a renowned luxury fashion brand that embodies the essence of British heritage and sophistication. Our commitment to excellence is reflected in every stitch, every detail, and every interaction with our customers.Job DescriptionWe are seeking a highly skilled and experienced Personal Tailor to join our team at Hackett London's Savile...
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London, Greater London, United Kingdom Hackett London (Retail) Full timeAbout UsHackett London is a renowned luxury fashion brand that embodies the essence of British heritage and sophistication. Our commitment to excellence is reflected in every stitch, every detail, and every interaction with our customers.Job DescriptionWe are seeking a highly skilled and experienced Personal Tailor to join our team at Hackett London Savile...
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London, Greater London, United Kingdom Hackett London (Retail) Full timeAbout UsHackett London is a renowned luxury fashion brand that embodies the essence of British heritage and sophistication. Our commitment to excellence is reflected in every stitch, every detail, and every interaction with our customers.Job DescriptionWe are seeking a highly skilled and experienced Personal Tailor to join our team at Hackett London's Savile...
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London, Greater London, United Kingdom Hackett London (Retail) Full timeAbout UsHackett London is a renowned luxury fashion brand that embodies the essence of British heritage and sophistication. Our commitment to excellence is reflected in every stitch, every detail, and every interaction with our customers.Job DescriptionWe are seeking a highly skilled and experienced Personal Tailor to join our team at Hackett London...
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London, Greater London, United Kingdom Hackett London (Retail) Full timeAbout UsHackett London is a renowned luxury fashion brand that embodies the essence of British heritage and sophistication. Our commitment to excellence is reflected in every stitch, every detail, and every interaction with our customers.Job DescriptionWe are seeking a highly skilled and experienced Personal Tailor to join our team at Hackett London...
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London, Greater London, United Kingdom Hackett Full timeAbout Us:Hackett is a renowned luxury fashion brand that values creativity, quality, and attention to detail in every aspect of its production process.We are seeking a skilled Personal Tailor to join our team at our Hackett Savile Row Store. As a Personal Tailor, you will be responsible for creating a memorable brand experience for our customers and...
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London, Greater London, United Kingdom Hackett Full timeAbout Us:Hackett is a renowned luxury fashion brand that values creativity, quality, and attention to detail in every aspect of its production process.We are seeking a skilled Personal Tailor to join our team at our Hackett Savile Row Store. As a Personal Tailor, you will be responsible for creating a memorable brand experience for our customers and...
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London, Greater London, United Kingdom Hackett Full timeAbout HackettHackett is a luxury fashion brand that values creativity, quality, and attention to detail in every aspect of its production process.Job DescriptionWe are seeking a skilled Personal Tailor to join our team at Hackett Savile Row Store. As a Personal Tailor, you will be responsible for creating a memorable brand experience for our customers and...
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Personal Tailor
4 weeks ago
London, Greater London, United Kingdom Hackett Full timeAbout HackettHackett is a luxury fashion brand that values creativity, quality, and attention to detail in every aspect of its production process.Job DescriptionWe are seeking a skilled Personal Tailor to join our team at Hackett Savile Row Store. As a Personal Tailor, you will be responsible for creating a memorable brand experience for our customers and...
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Personal Tailor
4 weeks ago
London, Greater London, United Kingdom Hackett Full timeAbout HackettHackett is a luxury fashion brand that values creativity, quality, and attention to detail in every aspect of its production process.Job DescriptionWe are seeking a skilled Personal Tailor to join our team at Hackett Savile Row Store. The successful candidate will be responsible for creating a memorable brand experience for our customers and...
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Personal Tailor
4 weeks ago
London, Greater London, United Kingdom Hackett Full timeAbout HackettHackett is a luxury fashion brand that values creativity, quality, and attention to detail in every aspect of its production process.Job DescriptionWe are seeking a skilled Personal Tailor to join our team at Hackett Savile Row Store. The successful candidate will be responsible for creating a memorable brand experience for our customers and...
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Personal Tailor
2 months ago
London, Greater London, United Kingdom Hackett Full timeAbout Hackett LondonHackett London is a renowned luxury fashion brand that values creativity, quality, and attention to detail in every aspect of its production process.Job DescriptionWe are seeking a skilled Personal Tailor to join our team at the Hackett Savile Row Store. As a Personal Tailor, you will be responsible for creating a memorable brand...
