Personal Tailor

4 weeks ago

London, Greater London, United Kingdom Hackett London (Retail) Full time
About Us

Hackett London is a renowned luxury fashion brand that embodies the essence of British heritage and sophistication. Our commitment to excellence is reflected in every stitch, every detail, and every interaction with our customers.

Job Description

We are seeking a highly skilled and experienced Personal Tailor to join our team at Hackett London (Retail). As a key member of our sales team, you will be responsible for delivering exceptional customer service, driving sales, and promoting our brand image.

Key Responsibilities
  • Customer Focus
    • Provide personalized service to customers, ensuring their needs are met and exceeded.
    • Develop a deep understanding of our products and services to offer expert advice and guidance.
    • Engage with customers to build strong relationships and drive sales.
  • Achieve Results
    • Meet and exceed sales targets through effective sales strategies and customer engagement.
    • Stay up-to-date with store KPIs and contribute to their improvement.
    • Proactively identify opportunities to increase sales and implement effective solutions.
  • Store and Stock Standards
    • Maintain high standards of personal dress and appearance, reflecting the Hackett London brand image.
    • Ensure accurate and efficient sales transactions, minimizing errors and maximizing customer satisfaction.
    • Contribute to maintaining a well-organized and visually appealing store environment.
Requirements
  • Proven experience in luxury fashion retail, preferably in a premium or high-end sector.
  • Excellent customer service and sales skills, with a strong ability to build relationships and drive sales.
  • Impeccable attention to detail and ability to maintain high standards of personal presentation.
  • Strong communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Above-standard English language skills, with excellent written and verbal communication abilities.
What We Offer
  • A competitive salary and benefits package, reflecting your value to our team.
  • Opportunities for career growth and professional development, with a focus on excellence and customer satisfaction.
  • A dynamic and supportive work environment, with a strong emphasis on teamwork and collaboration.
  • Access to exclusive benefits, including discounts, commissions, and career growth opportunities.

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