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IT Support Specialist

2 months ago


Lincolnshire, United Kingdom In Technology Group Limited Full time

Job Summary:

We are seeking a highly motivated and skilled IT Support Specialist to join our dynamic team at In Technology Group Limited. As a key member of our team, you will be responsible for providing exceptional technical support to our clients, ensuring their IT systems are running smoothly and efficiently.

Key Responsibilities:

  • Provide first-line technical support to clients via phone, email, and remote desktop connections.
  • Troubleshoot and resolve technical issues with Windows Desktop OS, Office 365, Windows Server, Azure AD, and Networking.
  • Collaborate with the team to develop and implement technical solutions to improve client satisfaction and reduce support requests.
  • Stay up-to-date with the latest technology trends and advancements in the field of IT support.

Requirements:

  • 2+ years of experience in IT support or a related field.
  • Strong knowledge of Microsoft Office, Windows Desktop OS, Office 365, Windows Server, Azure AD, and Networking.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Collaborative and dynamic work environment.