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IT Support Specialist
2 months ago
Job Summary:
We are seeking a highly motivated and skilled IT Support Specialist to join our dynamic team at In Technology Group Limited. As a key member of our team, you will be responsible for providing exceptional technical support to our clients, ensuring their IT systems are running smoothly and efficiently.
Key Responsibilities:
- Provide first-line technical support to clients via phone, email, and remote desktop connections.
- Troubleshoot and resolve technical issues with Windows Desktop OS, Office 365, Windows Server, Azure AD, and Networking.
- Collaborate with the team to develop and implement technical solutions to improve client satisfaction and reduce support requests.
- Stay up-to-date with the latest technology trends and advancements in the field of IT support.
Requirements:
- 2+ years of experience in IT support or a related field.
- Strong knowledge of Microsoft Office, Windows Desktop OS, Office 365, Windows Server, Azure AD, and Networking.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- Collaborative and dynamic work environment.