IT Desktop Support Specialist
2 weeks ago
Axiom Technologies is a leading provider of IT services, supporting medium to large-scale enterprises globally. Our team is dedicated to delivering exceptional service and expertise in end-user computing.
We are seeking a skilled Desktop Support Specialist to join our team. As a key member of our IT support team, you will be responsible for providing timely and accurate assistance to end-users within our desktop computing environment.
Key Responsibilities:
- Provide technical support for Microsoft desktop operating systems and Windows applications
- Administer and maintain desktop infrastructure, including PC/Laptop hardware and peripherals
- Identify and resolve technical issues with software applications and network systems
- Collaborate with technology teams to ensure efficient operation of the organization's desktop computing environment
- Develop and maintain in-depth technical knowledge and domain expertise within End User Computing technologies
Requirements:
- 5+ years of relevant experience in desktop support
- Strong analytical and problem-solving capabilities
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Experience with Microsoft SCCM, VMWare Horizon, Intune, and other EUC technologies
Personal Attributes:
- Strong attention to detail and organizational skills
- Ability to work independently and as part of a team
- Passionate about delivering quality service and exceeding customer expectations
- Strong analytical and problem-solving capabilities
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
How to Apply:
If you are a motivated and experienced desktop support professional looking for a new challenge, please submit your resume to careers@axiomtechnologies.com
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