IT Desktop Support Specialist

1 week ago

Lincolnshire, United Kingdom Axiom Technologies Full time

Axiom Technologies is a leading provider of IT services, supporting medium to large-scale enterprises worldwide. Our team is dedicated to delivering exceptional service and expertise in end-user computing.

We are seeking a skilled Desktop Support Officer to join our team. As a key member of our infrastructure team, you will be responsible for providing timely and accurate support to end-users within our desktop computing environment.

Key Responsibilities:

  • Provide technical support for Microsoft desktop operating systems and Windows applications
  • Administer and maintain desktop infrastructure, including PC/Laptop hardware and peripherals
  • Identify and resolve technical issues with software applications and network systems
  • Collaborate with technology teams to ensure efficient operation of our desktop computing environment
  • Develop and maintain in-depth technical knowledge of end-user computing technologies

Requirements:

  • 5+ years of relevant experience in desktop support
  • Strong analytical and problem-solving skills
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Knowledge of Microsoft SCCM, VMWare Horizon, and Intune

Personal Attributes:

  • Strong attention to detail and organizational skills
  • Ability to work independently and as part of a team
  • Passionate about delivering quality service and exceeding customer expectations
  • Strong analytical and problem-solving skills

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

How to Apply:

If you are a motivated and experienced Desktop Support Officer looking for a new challenge, please submit your resume to [email address]

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