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IT Desktop Support Specialist

1 month ago

Lincolnshire, United Kingdom Axiom Technologies Full time
Job Description:

Axiom Technologies is a global IT services partner supporting medium to large-scale enterprises. We are seeking a skilled IT Desktop Support Officer to join our team.

Key Responsibilities:
  • Provide onsite and on-call assistance to end-users within the organization's desktop computing environment.
  • Experience with Microsoft desktop operating system and Windows application deployment, configuration, and management.
  • Build and install PCs, telephone systems, wireless networks, and peripheral devices related to desktop infrastructure.
  • Maintain installed PCs, networks, telephone systems, and peripherals with routine maintenance.
  • Identify, log, and resolve technical problems with software applications or network systems.
  • Collaborate with Technology team members to ensure efficient operation of the organization's desktop computing environment.
Requirements:
  • At least one of the following IT qualifications: PC/Laptop OEM Maintenance Certification, CompTIA A+ Certification, Microsoft Certified IT Professional (MCITP) certification in the desktop area, or Microsoft Office Specialist (MOS) Certification.
  • 5+ years of relevant experience in a similar role.
  • Freshers and IT students are also welcome but with IT backgrounds.
  • Ready to travel 12-18 miles as per the requirement.
Personal Attributes:
  • Excellent end-user computing skills.
  • Good knowledge of infrastructure support.
  • Strong analytical and problem-solving capabilities.
  • Well-organized and extremely detail-oriented.
  • Strong customer service ethic and great communication skills, both oral and written.
What We Offer:

Axiom Technologies offers a dynamic and challenging work environment with opportunities for growth and development.