Quality Assurance Specialist
7 days ago
Job Title: Quality Assurance Specialist
Job Summary:
We are seeking a highly skilled Quality Assurance Specialist to join our team at Ambient Support. As a Quality Assurance Specialist, you will be responsible for ensuring the highest standards of care and support are delivered to our service users.
Key Responsibilities:
- Conduct regular quality audits to ensure compliance with regulatory requirements and company standards
- Identify areas for improvement and develop action plans to address these
- Work closely with internal colleagues to implement quality improvements and ensure standards are met
- Provide guidance and support to staff on quality and compliance issues
- Monitor and report on quality data to inform decision-making
Requirements:
- Desirable NVQ Level 3 in adult care - advanced level or equivalent qualifications
- Proficient in MS Office and web-based services
- Experience of managing a care or support related service
- Experience of carrying out or being subject to regulated activity/inspections
- Commitment to delivering person-centred approaches and personalised support
What We Offer:
- Flexible working, enabling work-life balance
- National Living Wage paid regardless of age, including under 25s
- Training and development opportunities
- Refer a Friend' bonus scheme
- Season Ticket' loan & Bike to Work' schemes
- Paid holiday with minimum of 28 days holiday, including BH (pro-rata for part time staff)
- Membership of Health Service Discounts scheme
- Free access to a comprehensive Employee Assistance Programme
About Us:
Ambient Support is a registered UK charity with over 25 years' experience in providing care and support services for older people, people with mental health needs and people with learning disabilities.
We are committed to safeguarding and promoting the welfare of our service users and staff. An enhanced DBS clearance is required for this post. References will also be obtained for all roles.
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