Desktop Support Specialist with End-to-End Solutions

5 days ago


Lincolnshire, United Kingdom Axiom Technologies Full time

Axiom Technologies is a leading global IT services partner providing comprehensive support to medium to large-scale enterprises.

We are seeking an experienced and skilled Desktop Support Officer to join our team in delivering exceptional service delivery.

Job Description:

  • Coordinate the deployment, configuration, and management of Microsoft desktop operating systems and Windows applications.
  • Administer Windows Client environments, including build and install PCs, telephone systems, wireless networks, and peripheral devices.
  • Maintain installed PCs, networks, telephone systems, and peripherals with routine maintenance.
  • Identify, log, and resolve technical problems with software applications or network systems.
  • Prioritize and manage multiple tasks efficiently, ensuring timely resolution of issues.
  • Collaborate with technology teams to ensure seamless operation of the organization's desktop computing environment.
  • Administer end-user workstation network software products as required.
  • Receive and respond to incoming calls, messages, and work orders regarding desktop problems.
  • Maintain in-depth technical knowledge and domain expertise within End User Computing technologies.
  • Develop strong interpersonal skills and excellent time management skills.

Required Skills and Qualifications:

  • At least 5+ years of relevant experience in Desktop Support.
  • Proven track record of working with technologies from Microsoft SCCM, VMWare Horizon, Intune, etc.
  • CompTIA A+ Certification or equivalent preferred.
  • Microsoft Certified IT Professional (MCITP) certification in the desktop area or equivalent.

Benefits:

  • Competitive estimated salary range: $65,000 - $85,000 per annum.
  • Opportunities for professional growth and development.
  • A dynamic and collaborative work environment.

What We Offer:

Axiom Technologies offers a comprehensive benefits package, including a competitive salary, opportunities for professional growth and development, and a dynamic and collaborative work environment. If you are looking for a challenging role that will allow you to utilize your technical skills and experience, please submit your resume.



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