Desktop Support Specialist with End-to-End Solutions
5 days ago
Axiom Technologies is a leading global IT services partner providing comprehensive support to medium to large-scale enterprises.
We are seeking an experienced and skilled Desktop Support Officer to join our team in delivering exceptional service delivery.
Job Description:
- Coordinate the deployment, configuration, and management of Microsoft desktop operating systems and Windows applications.
- Administer Windows Client environments, including build and install PCs, telephone systems, wireless networks, and peripheral devices.
- Maintain installed PCs, networks, telephone systems, and peripherals with routine maintenance.
- Identify, log, and resolve technical problems with software applications or network systems.
- Prioritize and manage multiple tasks efficiently, ensuring timely resolution of issues.
- Collaborate with technology teams to ensure seamless operation of the organization's desktop computing environment.
- Administer end-user workstation network software products as required.
- Receive and respond to incoming calls, messages, and work orders regarding desktop problems.
- Maintain in-depth technical knowledge and domain expertise within End User Computing technologies.
- Develop strong interpersonal skills and excellent time management skills.
Required Skills and Qualifications:
- At least 5+ years of relevant experience in Desktop Support.
- Proven track record of working with technologies from Microsoft SCCM, VMWare Horizon, Intune, etc.
- CompTIA A+ Certification or equivalent preferred.
- Microsoft Certified IT Professional (MCITP) certification in the desktop area or equivalent.
Benefits:
- Competitive estimated salary range: $65,000 - $85,000 per annum.
- Opportunities for professional growth and development.
- A dynamic and collaborative work environment.
What We Offer:
Axiom Technologies offers a comprehensive benefits package, including a competitive salary, opportunities for professional growth and development, and a dynamic and collaborative work environment. If you are looking for a challenging role that will allow you to utilize your technical skills and experience, please submit your resume.
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