Customer Relations Specialist
3 days ago
We are seeking a highly organized and detail-oriented Customer Relations Specialist to join our team at Kone México. As a key member of our sales support team, you will provide administrative support to our salespersons and supervisors, enabling them to maximize their time spent on customer-facing activities.
Key Responsibilities- Provide administrative support to salespersons and supervisors, including general maintenance operation support, delivery operations support, and sales support.
- Specialize in areas such as public tenders, repair tendering, customer reporting, PR/PO creation, and fleet management.
- Interact with salespersons, supervisors, field technicians, Kone Customer Care Organization, and Shared Service Centres (SSC).
- Perform administrative tasks, including requisitions for parts and labor, quotes, and reporting.
- Develop strong relationships with operations to ensure accuracy of information.
- Closes down work orders in Maximo and Salesforce.
- Completes works tracker and tick off from Insurance Tracker.
- Manage customer calls and quote volumes.
- Provide excellent customer service and handle customer questions and inquiries.
- Previous office-based sales experience is beneficial.
- Understanding of targets and managing sales funnels and results is desirable.
- Experience in managing quotes is desirable.
- Ability to influence and negotiate.
- Good customer service experience.
- Handling customer questions & inquiries.
- Can-do attitude and ambitious.
- Flexible working mindset.
- Good written and spoken English.
- Good IT skills, including advanced Excel.
- Knowledge of SAP, Salesforce & Maximo is desirable.
- 25 Days Holiday
- Company Pension Scheme
- Employee Assistance Programme
- PDI
- Life Assurance
- Cycle to Work Scheme
- Quarterly Commission
- Kone Discounts
- Hybrid working after probation period
-
Customer Relations Specialist
4 weeks ago
London, Greater London, United Kingdom Office Angels Full time £29,000Customer Relations Specialist - Southwark, LondonRole OverviewAre you dedicated to delivering outstanding customer support and adept at resolving challenges? Our client, a prominent player in the Insurance sector, is currently looking for a Customer Relations Specialist to become part of their vibrant team in Southwark, London.Position DetailsLocation:...
-
Customer Relations Specialist
4 weeks ago
London, Greater London, United Kingdom CV-Library Ltd Full timeRole OverviewAs a Customer Relations Specialist, you will play a pivotal role in enhancing our operational effectiveness. We are experiencing significant growth and are seeking talented individuals to contribute to our vision in both domestic and international markets.This growth is driven by strategic acquisitions and substantial investments in technology,...
-
Customer Relations Specialist
7 days ago
London, Greater London, United Kingdom Kone México Full timeJob SummaryWe are seeking a highly organized and detail-oriented Customer Relations Specialist to join our team at Kone México. As a key member of our sales support team, you will provide administrative support to our salespersons and supervisors, enabling them to maximize their time spent on customer-facing activities.Key ResponsibilitiesProvide...
-
Customer Relations Specialist
6 days ago
London, Greater London, United Kingdom Kone México Full timeJob SummaryWe are seeking a highly organized and detail-oriented Customer Relations Specialist to join our team at Kone México. As a key member of our sales support team, you will provide administrative support to our salespersons and supervisors, enabling them to maximize their time spent on customer-facing activities.Key ResponsibilitiesProvide...
-
Employee Relations Specialist
7 days ago
London, Greater London, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleHays Specialist Recruitment Limited is seeking an experienced HR Generalist Advisor to join our team. As an HR Generalist Advisor, you will be responsible for providing HR generalist advice to managers and employees in a fast-paced environment.Key ResponsibilitiesManaging employee relations cases, including grievances, probations, and...
-
Customer Relations Specialist
4 weeks ago
London, Greater London, United Kingdom Anthem Management Full timePosition OverviewRole: Customer Resolutions and Compliance SpecialistReporting to: Operations ManagerLocation: HammersmithCompany OverviewAt Anthem Management, we are dedicated to crafting your success story. As one of the foremost property management firms in the UK, we serve numerous clients who rely on us to proficiently oversee their properties....
-
Customer Relations Specialist
4 weeks ago
London, Greater London, United Kingdom CRA GROUP LIMITED Full timeContract Overview: We are looking for a highly skilled professional with excellent communication abilities to join our Quality Assurance division. The primary responsibilities will involve managing the daily operations related to customer feedback across various sectors. The successful candidate will take the lead in developing, implementing, and enhancing...
-
Customer Relations Specialist
4 weeks ago
London, Greater London, United Kingdom CRA GROUP LIMITED Full timeContract Overview: We are looking for a skilled professional with exceptional communication abilities to become a part of our Quality Assurance team. The primary responsibilities will involve managing the daily operations related to customer complaints across various sectors. The selected candidate will play a pivotal role in developing, implementing, and...
-
Customer Relations Specialist
4 weeks ago
London, Greater London, United Kingdom CRA GROUP LIMITED Full timeContract Overview: We are looking for a highly skilled professional with excellent communication abilities to join our Quality Assurance division. The primary responsibilities will involve managing the daily operations related to customer complaints across various sectors. The selected candidate will be tasked with spearheading the development, execution,...
-
Customer Relations Specialist
1 week ago
London, Greater London, United Kingdom Accor Hotels Full timeJob DescriptionKey Responsibilities:Prepare for daily VIP arrivals by allocating rooms, amenities, and special requests in a timely and efficient manner.Ensure the Mis-en-place is ready for VIP arrival, including registration cards, room keys, and welcome drinks.Provide exceptional customer service to guests, responding promptly to all requests and inquiries...
-
Customer Support Specialist
1 day ago
London, Greater London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full timeAbout the RoleWe are seeking a highly skilled and proactive Customer Support Specialist to join our team at ABR Talent, a specialist recruitment partner supporting start-up and scale-up SaaS businesses. As a key member of our customer success team, you will play a vital role in delivering exceptional support to our clients.Key ResponsibilitiesManage inbound...
-
Customer Support Specialist
1 day ago
London, Greater London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full timeAbout the RoleWe are seeking a highly skilled and proactive Customer Support Specialist to join our team at ABR Talent, a specialist recruitment partner supporting start-up and scale-up SaaS businesses. As a key member of our customer success team, you will play a vital role in delivering exceptional support to our clients.Key ResponsibilitiesManage inbound...
-
Client Relations Specialist
4 weeks ago
London, Greater London, United Kingdom Consumer brands Full timeClient Relations Specialist at Consumer BrandsConsumer Brands, a prominent player in the industry, is seeking a Client Relations Specialist to enhance their team. In this role, you will be tasked with addressing customer inquiries, ensuring satisfaction, and delivering exceptional service to our valued clients.Key Responsibilities:Engaging with clients...
-
Client Relations Specialist
6 days ago
London, Greater London, United Kingdom Consumer brands Full timeClient Relations Specialist at Consumer BrandsConsumer Brands, a prominent player in the industry, is seeking a Client Relations Specialist to enhance their team. In this role, you will be tasked with addressing customer inquiries, ensuring satisfaction, and delivering exceptional service to our valued clients.Key Responsibilities:Engaging with clients...
-
Guest Relations Specialist
4 weeks ago
London, Greater London, United Kingdom Hyatt Corporation Full timeGuest Relations Specialist at Hyatt CorporationOverview: Guest Relations SpecialistCompensation: £25,704.00 plus service chargeAt Hyatt, we believe in empowering our team members to express their individuality and create unforgettable experiences for our guests.As a Guest Relations Specialist at Hyatt, you will enjoy a range of benefits, including:12...
-
Public Relations Specialist
5 days ago
London, Greater London, United Kingdom Amazon UK Services Ltd. Full timeAbout the Role:Amazon UK Services Ltd. is seeking a highly skilled Public Relations Specialist to lead communications and PR support throughout the EU for customer trust-related topics as part of the Selling Partner Services (SPS) Communications team.Key Responsibilities:Develop and Execute PR Strategies: Lead PR strategy and execution for customer trust...
-
Public Relations Specialist
5 days ago
London, Greater London, United Kingdom Amazon UK Services Ltd. Full timeAbout the Role:Amazon UK Services Ltd. is seeking a highly skilled Public Relations Specialist to lead communications and PR support throughout the EU for customer trust-related topics as part of the Selling Partner Services (SPS) Communications team.Key Responsibilities:Develop and Execute PR Strategies: Lead PR strategy and execution for customer trust...
-
Guest Relations Specialist
4 weeks ago
London, Greater London, United Kingdom Park Hyatt London River Thames Full timePosition: Guest Relations SpecialistWe invite all interested candidates to carefully review the details of this position before submitting an application.About Park Hyatt London River ThamesPark Hyatt London River Thames is set to offer 203 elegantly designed rooms, including two ambassador suites and a presidential suite. With breathtaking views of the city...
-
Public Relations Specialist
5 days ago
London, Greater London, United Kingdom The Opportunity Hub UK Full timePublic Relations Specialist/ Senior Public Relations SpecialistWe are seeking a highly skilled Public Relations Specialist/ Senior Public Relations Specialist to join our team at The Opportunity Hub UK. This exciting opportunity offers the chance to build your career while representing diverse clients and contributing to impactful campaigns.Public Relations...
-
Public Relations Specialist
5 days ago
London, Greater London, United Kingdom The Opportunity Hub UK Full timePublic Relations Specialist/ Senior Public Relations SpecialistWe are seeking a highly skilled Public Relations Specialist/ Senior Public Relations Specialist to join our team at The Opportunity Hub UK. This exciting opportunity offers the chance to build your career while representing diverse clients and contributing to impactful campaigns.Public Relations...