Infrastructure Specialist

1 week ago


Wednesbury, Sandwell, United Kingdom Communicate Recruitment Solutions LTD Full time
Job Description

**Job Title:** Infrastructure Specialist - Contract Role

**Job Type:** Contract

**Location:** Remote (with occasional on-site visits)

**Job Description:**

We are seeking an experienced Infrastructure Specialist to join our team on a contract basis. As a key member of our IT department, you will be responsible for providing third-line support for our infrastructure issues, including servers, networks, storage, and cloud platforms.

Key Responsibilities:

  • Provide advanced support for infrastructure issues, including servers, networks, storage, and cloud platforms.
  • Act as the final escalation point for complex technical problems, ensuring timely and effective resolution.
  • Perform upgrades, patching, and ongoing maintenance of servers, networks, and other critical infrastructure components.
  • Monitor the performance of infrastructure systems and address potential issues proactively.
  • Contribute to the design, planning, and implementation of infrastructure-related projects.
  • Create and maintain detailed documentation of configurations, processes, and troubleshooting procedures.
  • Work closely with first and second-line support teams to provide seamless support and knowledge transfer.
  • Assist in implementing and maintaining security protocols and participating in security audits.
  • Identify opportunities for infrastructure optimization and contribute to continuous improvement initiatives.

Requirements:

  • Experience in a third-line infrastructure support role.
  • Strong knowledge of Windows and Linux server environments, networking (LAN/WAN), virtualization technologies (VMware, Hyper-V), and cloud services (AWS, Azure).
  • Exceptional troubleshooting skills with the ability to resolve complex technical issues quickly.
  • Relevant industry certifications such as MCSE, CCNA/CCNP, VMware VCP, or equivalent.
  • Excellent communication skills with the ability to document and explain technical issues clearly.
  • Ability to work independently and handle multiple tasks in a dynamic, fast-paced environment.

Preferred Qualifications:

  • Experience with automation tools such as Ansible or PowerShell scripting.
  • Knowledge of ITIL practices and frameworks.
  • Experience with backup and disaster recovery solutions.


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