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Administrative Support Officer

2 months ago


Durham, Durham, United Kingdom Brook Street Full time

Job Title: Administrative Support Officer

Job Reference:

Job Type: Full-time

Location:

Job Description:

Business Services Support:

The successful candidate will provide a full range of support services to the PS Division, including:

  • Absence Management: Record and manage employee absences, ensuring accurate and up-to-date records.
  • Vetting Administration: Coordinate and manage the vetting process for new employees, ensuring compliance with relevant policies and procedures.
  • Appraisal and Reward: Record and manage employee appraisals, rewards, and recognition, ensuring consistency and fairness.
  • Gift and Hospitality: Maintain accurate records of gifts and hospitality received, ensuring compliance with relevant policies and procedures.
  • Training Administration: Coordinate and manage training programs for employees, ensuring effective learning and development.
  • Organisational Charts: Maintain up-to-date organisational charts, ensuring accurate and current information.
  • Health and Safety: Provide administrative support for health and safety initiatives, ensuring compliance with relevant policies and procedures.
  • IT Support: Process and manage IT-related requests, ensuring timely and effective resolution.
  • Local Information Management: Manage local information using established Probation systems, ensuring accurate and up-to-date records.
  • Quantum Point of Contact: Serve as the primary point of contact for Quantum-related queries and issues.
  • Procurement: Process and manage procurement requests, ensuring compliance with relevant policies and procedures.
  • Record Management: Assist in the design, development, and maintenance of computerised and manual records, ensuring accuracy and compliance.
  • Process Mapping: Assist in the production of core process maps, detailing operational Probation processes.
  • Document Management: Process and record documents related to goods and services, ensuring accuracy and compliance.
  • Office Administration: Provide general office administration support, including room bookings, meetings, and events.
  • Communication: Respond to external and internal telephone enquiries and personal callers, ensuring effective communication and customer service.
  • Hire Car Booking: Manage hire car bookings, ensuring timely and effective resolution.
  • Printing Requests: Handle printing requests, ensuring timely and effective resolution.
  • Alert Notifications: Circulate alert office notifications as required, ensuring timely and effective communication.
  • Documentation: Use keyboard skills to produce and present documentation effectively, ensuring accuracy and compliance.
  • Correspondence: Respond to correspondence and queries as required, ensuring effective communication and customer service.
  • Data Management: Record, supply, and retrieve accurate data from computerised systems, providing management information to strict deadlines.
  • Paper-Based Information: Organise and store paper-based information efficiently, ensuring accuracy and compliance.
  • Data Protection: Handle sensitive and confidential data in accordance with data protection requirements, ensuring compliance and accuracy.
  • Shared Services: Work closely with Shared Services to ensure appropriate protocols and procedures are followed, ensuring compliance and accuracy.

Please note: All short-listed candidates will need to provide full ID and Eligibility documents.