Building Liaison Officer

6 days ago


Mansfield, Nottinghamshire, United Kingdom Fawkes & Reece (North) Full time

Fawkes & Reece (North) is seeking a skilled Resident Liaison Officer to join their team. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to manage and provide consultation and support to residents prior to, during, and after works to their homes. Key responsibilities include attending client representative and resident meetings, developing effective working relationships with residents, clients, and stakeholders, and providing an efficient and courteous service to all telephone callers. The successful candidate will also be responsible for maintaining access to properties, visiting resident's homes at the frequency determined by the scheme, and managing the Resident's complaints procedures as a point of escalation. Essential qualifications include a driving licence, own transport, and previous experience in a similar job role. Benefits include a competitive hourly rate, a Monday to Friday working week, and street parking. If you are a motivated and professional individual with a passion for delivering exceptional customer service, please apply via CV or contact Aran/Danielle for further details.



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