Senior Quality Assurance Engineer

7 days ago

Hemel Hempstead, Hertfordshire, United Kingdom Smiths Detection Full time

Job Summary

Smiths Detection is seeking a highly skilled and experienced Senior Quality Engineer to join our Operations team in Hemel Hempstead. As a key member of our quality management team, you will play a critical role in ensuring compliance with applicable standards, regulatory and customer requirements, and achieving our functional and site objectives.

Key Responsibilities

  • Provide effective support across various business areas, including operations, supply chain, field service, sales, technology, and programme management.
  • Develop and embed a quality culture, ensuring the principles of our quality management system are upheld.
  • Assist the Quality Manager in the development and ongoing management of the company QMS, including documentation and process reviews.
  • Investigate and resolve customer complaints.
  • Lead and undertake internal audits (Quality, Information Security, EHS) according to the audit schedule.
  • Represent Quality in Change Control Board meetings and evaluate ECRs and waivers.
  • Analyze data to drive process improvements and enhance product quality.
  • Work on cost-saving projects to achieve annual COPQ targets.
  • Participate in contract reviews and new product introductions, ensuring quality is built into processes.
  • Apply core tools like Control Plans and MSA for comprehensive quality planning and control.
  • Ensure compliance with company processes, international standards, and regulatory/customer requirements.
  • Train and support team members, leading and mentoring in problem-solving and root cause analysis.
  • Escalate concerns to the Quality Manager as needed.
  • Undertake delegated activities and deputize for the Quality Manager when necessary.
  • Promote a culture of quality and continuous improvement, supporting organizational changes and implementing best practices.

Requirements

  • In-depth knowledge of ISO 9001 Quality Management System.
  • Strong facilitation, leadership, and project management skills.
  • Time management, planning, and organizational skills.
  • Commitment to personal and professional development.
  • Proficient with handheld inspection tools and capable of conducting RCA.
  • Proficient in Microsoft Office and SAP.
  • Flexible, adaptable, and positive attitude towards change.
  • Bachelor's degree or higher in quality disciplines, engineering, or related fields.

Smiths Detection Values

We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity. We have several employee-led Employee Resources Groups (ERGs) providing support, enhancing career development, and contributing to personal development in the work environment and beyond.

We are committed to equal opportunities and welcome applications from all qualified candidates. At no time during the hiring process will Smiths Detection, Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career's website or LinkedIn.

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