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Outpatients Department Administrator

2 months ago


Poole, Poole, United Kingdom Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust Full time
About the Role

We are seeking an experienced and skilled administrator to join our Outpatients Department team. As an Outpatients Department Administrator, you will play a vital role in ensuring the smooth operation of the department, providing administrative support to our clinical colleagues and contributing to the delivery of excellent patient care.

Key Responsibilities
  • Provide administrative support to the Operational and Assistant Operational Manager, including preparing reports, managing records, and coordinating meetings.
  • Work closely with all admin and clinical staff to ensure the efficient running of the department, including managing patient flow, coordinating appointments, and maintaining accurate records.
  • Develop and maintain effective relationships with patients, visitors, and staff, providing a high level of customer service and ensuring a positive experience for all.
  • Contribute to the development and implementation of departmental policies and procedures, ensuring compliance with Trust policies and procedures.
  • Participate in training and development opportunities to enhance skills and knowledge, staying up-to-date with best practices and industry developments.
What We Offer

As a member of our team, you will have the opportunity to work in a dynamic and supportive environment, contributing to the delivery of excellent patient care and making a real difference to the lives of our patients. You will also have access to a range of benefits, including training and development opportunities, a competitive salary, and a comprehensive benefits package.

About Us

Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust is a leading provider of healthcare services in the region, delivering high-quality care to our patients and communities. We are committed to providing a positive and supportive work environment, where our staff can thrive and make a real difference.