Warranty and Retail Billing Coordinator

4 weeks ago


Dunstable, Central Bedfordshire, United Kingdom Volvo Group Full time

Job Title: Warranty and Retail Billing Coordinator

Company: Volvo Group

An exciting opportunity exists within our Central Retail & Warranty division for a Warranty and Retail Billing Coordinator. This position entails managing the invoicing and administrative tasks associated with the Network, working a standard 40-hour week with occasional additional hours required. Candidates should possess technical knowledge of heavy goods vehicles to effectively process, troubleshoot, and address inquiries.

Salary: Competitive salary up to £40,000 based on experience. This role is particularly suited for individuals with qualifications as HGV or LCV Technicians seeking to move away from workshop duties.

Essential Skills:

  • Proven experience in service, warranty, and billing roles.
  • At least 5 years of experience in a heavy vehicle workshop environment.
  • Comprehensive understanding of warranty and billing systems.

Main Duties:

  • Effectively manage depot invoicing and administrative systems.
  • Promptly resolve invoice-related inquiries.
  • Prepare pro forma invoices for order numbers prior to billing.
  • Communicate cost discrepancies to the Depot Manager.
  • Ensure the accurate completion of technicians' documentation.
  • Collaborate with the Parts department regarding material disposal.
  • Monitor Work in Progress reports to ensure efficient workflow.
  • Occasionally work Saturday mornings at month-end as required.

Benefits:

  • 25 days of annual leave, increasing with service.
  • Pension scheme with employer-matched contributions.
  • Healthcare cashback program.
  • Discounts available at various retailers, cinemas, and theme parks.

Join our team at Volvo Group and contribute to a dynamic and rewarding work environment.



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