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Warranty and Claims Operations Manager

2 months ago

Dunstable, Central Bedfordshire, United Kingdom Volvo Group Full time

About the Role:

  • Lead the management of warranty and contract systems in line with company policies and procedures.
  • Effectively handle variances, disputes, and retail claims to ensure smooth business operations.
  • Motivate and manage a team to ensure efficient end-of-month processes and accurate financial reporting.
  • Collaborate with depot managers and technical teams to resolve complex issues and improve business outcomes.
  • Ensure timely and accurate submission of claims to minimize financial risks.

Requirements:

  • Demonstrated experience in commercial vehicle industry management and leadership.
  • Strong analytical and reporting skills, with the ability to interpret data and drive business decisions.
  • Previous supervisory experience, with a proven track record of team management and development.
  • Proficiency in Microsoft Office and finance concepts, with the ability to analyze financial data and reports.
  • Ability to work under pressure and prioritize tasks effectively, with a strong focus on delivering results.

About the Company:

As a global leader in sustainable transport solutions, the Volvo Group is committed to creating a diverse and inclusive workplace where everyone can thrive. We are part of a team dedicated to making a positive impact on society and leading the transformation in the transport industry.