Warranty and Invoicing Specialist

4 weeks ago


Dunstable, Central Bedfordshire, United Kingdom Volvo Group Full time

Position Overview:

Volvo Group is seeking a skilled individual to join our Central Retail & Warranty team as a Warranty and Contract Invoicing Administrator. This role involves managing the invoicing and administrative tasks for our network, requiring a commitment of 40 hours per week, with the possibility of additional hours during peak periods.

Key Responsibilities:

  • Efficiently manage invoicing and administrative processes across Retail, Warranty, and Contract sectors.
  • Quickly resolve any invoice-related queries to maintain operational efficiency.
  • Generate pro forma invoices from work instructions to secure order numbers prior to billing.
  • Communicate with Depot Managers regarding any cost rejections to facilitate timely resolutions.
  • Ensure all technician documentation is accurately completed to enhance profitability.
  • Collaborate with the Parts department concerning materials that need to be discarded.
  • Monitor Work in Progress (WIP) reports to expedite the clearance of workshop instructions.
  • Be available to work occasional Saturday mornings at month-end if workload necessitates.

Qualifications:

  • HGV / LCV Technician qualification.
  • Extensive experience in service, warranty, and contract roles.
  • A minimum of 5 years of experience in a heavy vehicle workshop environment.
  • Thorough understanding of warranty and contract systems.

Compensation and Benefits:

We offer a competitive salary of up to £40,000, depending on HGV technical experience. Additional benefits include:

  • 25 days of annual leave, increasing with service.
  • Pension scheme with employer-matched contributions up to 7%.
  • Healthcare cashback scheme.
  • Discounts across various retailers, cinemas, and theme parks.
  • Discounts on Volvo Group Contract Hire vehicles.


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