Culinary and Service Team Member

4 weeks ago

High Wycombe, Buckinghamshire, United Kingdom The National Trust Full time
Culinary and Service Team Member - Buckingham

Overview

The National Trust is celebrated for its exceptional food and hospitality services. Operating numerous cafes, tea-rooms, and restaurants across England, Wales, and Northern Ireland, we invite you to become part of our team. As a Culinary and Service Team Member, you will play a vital role in enhancing the experience of our visitors, ensuring they have a memorable outing. Benefits: We prioritize your well-being and future, offering a range of benefits designed to support your lifestyle, including discounts and assistance in achieving a healthy work-life balance. Please review our benefits package below for more details. Hours: This position is hourly paid and on a fixed-term basis. While we strive to provide a consistent work schedule, flexibility is essential as adjustments may be necessary to meet business needs. Weekend and Bank Holiday work will be required, but evening and split shifts are not part of this role. Salary: £11.50 per hour. Contract Duration: Fixed Term Contract.

Working Environment

You will be based in a picturesque location. To learn more about the experience of working in our food and beverage team, we encourage you to explore our resources.

Your Responsibilities

As a Team Member, your primary focus will be on front-of-house operations, directly engaging with our guests. You will warmly welcome and attend to everyone visiting the café. With a passion for customer service, a positive attitude, and a commitment to excellence, you will ensure that every visitor enjoys their time with us. This dynamic environment requires strong teamwork and adaptability.
Key responsibilities include:
• Understanding customer needs and providing tailored recommendations.
• Maintaining high standards in food and beverage preparation and presentation.
• Ensuring all displays and signage are accurate and visually appealing.
• Assisting the kitchen team with food preparation as needed.
We will provide comprehensive training, including food safety and allergen awareness, along with ongoing professional development opportunities.

Candidate Profile

No prior experience is necessary, but we are eager to hear from individuals who are:
• Team-oriented or capable of working independently.
• Passionate about delivering outstanding service.
• Enthusiastic and eager to learn.

Benefits Package

The National Trust embodies the motto 'For everyone, for ever,' and we are dedicated to fostering an inclusive culture where all individuals feel valued. We celebrate diversity and welcome applicants from all backgrounds.

• Generous pension scheme of up to 10% of basic salary.
• Complimentary access to National Trust locations for you and your family.
• Assistance with rental deposits.
• Season ticket loans available.
• Electric vehicle leasing options.
• Employee discounts on various services, including gyms and shopping.
• Up to 32 days of holiday, depending on service length, with options for additional leave.
• Flexible working arrangements when feasible.
• Employee assistance programs.
• Free parking at most National Trust locations.
For more information about the benefits we offer, please explore our resources.

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