Property Management Coordinator

2 weeks ago

West Midlands, United Kingdom Centrick Full time
{"The Role": "As a Property Assistant, you will be responsible for providing administrative support to our property management team. Your duties will include managing a portfolio of properties, developing a detailed knowledge of each property, and building strong relationships with residents and clients. You will also be the first point of contact for customers, responding to their queries and requests, and providing key documentation and managing communications via our residents' portal.", "Responsibilities": "- Respond to incoming email and telephone queries
- Manage the inbox for the Estate Management Team
- Deal with insurance claims
- Provide administrative support to the property management team
- Develop a detailed knowledge of each property and build strong relationships with residents and clients
- Manage communications via the residents' portal
", "Requirements": "- Experience working in a customer service environment with exposure to administration
- Ability to remain flexible as our business and customer needs change
- Proficient in IT, able to get to grips with MS packages as well as a range of internal systems
- Meticulous about spelling and grammar
", "Benefits": "- Competitive salary
- 33 days' annual leave including Bank Holidays, rising with service
- Birthday off in addition to annual leave
- Perkbox employee benefits including free coffees, birthday boxes plus discounts across the high street and online
- Employee Assistance Programme
- Company Pension Scheme, contributions rising with service
- Workplace Nursery Benefit
- Long Service Awards
- One paid CSR Day per year
", "About Us": "Centrick is an award-winning property management company with over a billion pounds of property assets to look after. We are committed to providing equal opportunities for all employees and applicants, and we believe that equal opportunities are the only acceptable way to conduct business.", "Why Join Us": "We are looking for a Property Assistant to join our team on a permanent, full-time basis. If you are a customer service professional with an administration background, and you are looking for a challenging and rewarding role, then we would like to hear from you.", "Contact Us": "If you are interested in this role, please apply via the button shown.", "Language": "en-US"}

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