Domiciliary Care Team Leader
1 month ago
About the Role
As a Domiciliary Care Team Leader at St Monica Trust, you will play a vital role in ensuring the delivery of high-quality care to our residents. You will be responsible for leading and motivating a team of dedicated care professionals, providing support and guidance to ensure exceptional service standards are maintained.
Key Responsibilities
- Collaborate with the Deputy Domiciliary Care Manager to evaluate feedback on service levels and resident satisfaction.
- Manage records and administrative tasks, including conducting quality audits and ensuring compliance with regulatory bodies such as GDPR, CQC, HSE, and Local Authority guidelines.
- Provide effective line management and team motivation, overseeing shift coverage, rota coordination, payroll, and timesheets.
- Serve as the primary point of contact for new residents, facilitating their settling-in process and conducting reviews. Provide ongoing support and guidance on a range of care package-related queries, including complex care needs.
- Cultivate strong relationships with internal and external stakeholders across St Monica Trust.
- Contribute to the care team by providing assistance with care, domestic, and laundry duties, encompassing complex care, medication administration, personal care, and mobility support. Fulfill on-call duties as scheduled.
- Step in for the Deputy Domiciliary Care Manager when required.
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