IT Service Desk Support Specialist

6 days ago


East Kilbride, South Lanarkshire, United Kingdom Eden Scott Full time
Job Opportunity

We are seeking an experienced IT Service Desk Analyst to join our team at Eden Scott. As a key member of our IT department, you will be responsible for providing exceptional technical support to our clients.

Key Responsibilities:

  • Provide day-to-day remote desktop support to our clients.
  • Follow ITIL processes and procedures to ensure efficient incident management.
  • Responsible for IT knowledge management to ensure accurate and up-to-date information.
  • Ensure all relevant support documentation is available and up-to-date.
  • Provide excellent technical support skills and maintain a customer-focused approach.

Requirements:

  • Minimum 3 years' experience in IT Support.
  • Experience working with Microsoft 365 environment.
  • Basic networking experience.
  • Strong analytical problem-solving skills.
  • Excellent verbal and written communication skills.

Benefits:

  • 27 days annual leave + 4 statutory days.
  • Private Health Insurance.
  • Matched Company Pension contributions (up to 9% of base salary).
  • Life Insurance.
  • Performance-based discretionary bonus.


  • East Kilbride, South Lanarkshire, United Kingdom Network IT Full time

    Job Summary:Network IT is currently recruiting for a Hardware Support Engineer to join our client on a 6-month contract, outside IR35. This is a unique opportunity to support one of the flagship projects within the business, aimed at unifying the organization onto a single IT platform, thereby increasing future collaboration amongst colleagues.Key...


  • East Kilbride, South Lanarkshire, United Kingdom Network IT Full time

    Job Summary:Network IT is currently recruiting for a Hardware Support Engineer to join our client on a 6-month contract, outside IR35. This is a unique opportunity to support one of the flagship projects within the business, aimed at unifying the organization onto a single IT platform, thereby increasing future collaboration amongst colleagues.Key...

  • IT Support Specialist

    3 weeks ago


    East Kilbride, South Lanarkshire, United Kingdom Eden Scott Full time

    Job Summary:Eden Scott is seeking a highly skilled IT Support Specialist to join our team as a Technical Service Desk Analyst. As a Helpdesk Support Technician, you will be the primary point of contact for all company IT needs, responsible for resolving incidents and requests through remote support.Key Responsibilities:Provide day-to-day remote desktop...

  • IT Support Specialist

    3 weeks ago


    East Kilbride, South Lanarkshire, United Kingdom Eden Scott Full time

    Job Summary:Eden Scott is seeking a highly skilled IT Support Specialist to join our team as a Technical Service Desk Analyst. As a Helpdesk Support Technician, you will be the primary point of contact for all company IT needs, responsible for resolving incidents and requests through remote support.Key Responsibilities:Provide day-to-day remote desktop...


  • East Kilbride, South Lanarkshire, United Kingdom Eden Scott Full time

    Job SummaryEden Scott is seeking an experienced IT Service Desk Analyst to join our team. As a key member of our IT department, you will be responsible for providing exceptional technical support to our employees, ensuring that all IT-related issues are resolved efficiently and effectively.Key ResponsibilitiesProvide day-to-day remote desktop support to...

  • IT Support Specialist

    3 weeks ago


    East Kilbride, South Lanarkshire, United Kingdom Eden Scott Full time

    Job DescriptionJob Summary:Eden Scott is seeking an experienced IT Support Specialist to join our team as a Technical Service Desk Analyst. As a Helpdesk Technician, you will be the primary point of contact for all company IT needs, responsible for resolving incidents and requests through remote support.Key Responsibilities:Provide day-to-day remote desktop...

  • IT Support Specialist

    3 weeks ago


    East Kilbride, South Lanarkshire, United Kingdom Eden Scott Full time

    Job DescriptionJob Summary:Eden Scott is seeking an experienced IT Support Specialist to join our team as a Technical Service Desk Analyst. As a Helpdesk Technician, you will be the primary point of contact for all company IT needs, responsible for resolving incidents and requests through remote support.Key Responsibilities:Provide day-to-day remote desktop...


  • East Kilbride, South Lanarkshire, United Kingdom Eden Scott Full time

    IT Service Desk Analyst OpportunityEden Scott is seeking an experienced IT Service Desk Analyst to join our team. As a key member of our IT department, you will be responsible for providing exceptional technical support to our clients.Key Responsibilities:Provide day-to-day remote desktop support to clientsFollow ITIL processes and procedures to ensure...


  • East Kilbride, South Lanarkshire, United Kingdom Eden Scott Full time

    IT Service Desk Analyst OpportunityEden Scott is seeking an experienced IT Service Desk Analyst to join our team. As a key member of our IT department, you will be responsible for providing exceptional technical support to our clients.Key Responsibilities:Provide day-to-day remote desktop support to clientsFollow ITIL processes and procedures to ensure...


  • East Kilbride, South Lanarkshire, United Kingdom Eden Scott Full time

    IT Service Desk Analyst OpportunityEden Scott is seeking an experienced IT Service Desk Analyst to join our team. As a key member of our IT department, you will be responsible for providing exceptional technical support to our clients.Key Responsibilities:Provide day-to-day remote desktop support to clientsFollow ITIL processes and procedures to ensure...


  • East Kilbride, South Lanarkshire, United Kingdom Eden Scott Full time

    IT Service Desk Analyst OpportunityEden Scott is seeking an experienced IT Service Desk Analyst to join our team. As a key member of our IT department, you will be responsible for providing exceptional technical support to our clients.Key Responsibilities:Provide day-to-day remote desktop support to clientsFollow ITIL processes and procedures to ensure...

  • IT Support Specialist

    24 hours ago


    East Kilbride, South Lanarkshire, United Kingdom Eden Scott Full time

    IT Service Desk AnalystEden Scott is seeking an experienced IT Service Desk Analyst to join our team. As a key member of our IT department, you will be responsible for providing exceptional technical support to our clients and ensuring that their IT needs are met.Key Responsibilities:Provide day-to-day remote desktop support to clientsFollow ITIL processes...

  • IT Support Specialist

    6 hours ago


    East Kilbride, South Lanarkshire, United Kingdom Eden Scott Full time

    IT Service Desk AnalystEden Scott is seeking an experienced IT Service Desk Analyst to join our team. As a key member of our IT department, you will be responsible for providing exceptional technical support to our clients and ensuring that their IT needs are met.Key Responsibilities:Provide day-to-day remote desktop support to clientsFollow ITIL processes...


  • East Kilbride, South Lanarkshire, United Kingdom Eden Scott Full time

    Job Title: IT Service Desk AnalystWe are seeking an experienced IT Service Desk Analyst to join our team at Eden Scott. As a key member of our IT department, you will be responsible for providing exceptional technical support to our clients and ensuring that their IT needs are met.Key Responsibilities:Provide day-to-day remote desktop support to...


  • East Kilbride, South Lanarkshire, United Kingdom Eden Scott Full time

    Job Title: IT Service Desk AnalystWe are seeking an experienced IT Service Desk Analyst to join our team at Eden Scott. As a key member of our IT department, you will be responsible for providing exceptional technical support to our clients and ensuring that their IT needs are met.Key Responsibilities:Provide day-to-day remote desktop support to...


  • East Kilbride, South Lanarkshire, United Kingdom Eden Scott Full time

    IT Service Desk AnalystEden Scott is seeking an IT Service Desk Analyst to join our team. As a key member of our IT department, you will be responsible for providing exceptional technical support to our employees.Key Responsibilities:Provide day-to-day remote desktop support to employeesFollow ITIL processes and procedures to ensure efficient issue...


  • East Kilbride, South Lanarkshire, United Kingdom Eden Scott Full time

    IT Service Desk AnalystEden Scott is seeking an IT Service Desk Analyst to join our team. As a key member of our IT department, you will be responsible for providing exceptional technical support to our employees.Key Responsibilities:Provide day-to-day remote desktop support to employeesFollow ITIL processes and procedures to ensure efficient issue...

  • IT Support Specialist

    3 weeks ago


    East Kilbride, South Lanarkshire, United Kingdom Eden Scott Full time

    Job Description**Excellent Opportunity with a Leading Global Organisation**Eden Scott is seeking an experienced IT Service Desk Analyst to join our team. As the single point of contact for all company IT needs, you will be accountable for resolving incidents and requests through remote support.Key Responsibilities:Provide day-to-day remote desktop support to...

  • IT Support Specialist

    3 weeks ago


    East Kilbride, South Lanarkshire, United Kingdom Eden Scott Full time

    Job Description**Excellent Opportunity with a Leading Global Organisation**Eden Scott is seeking an experienced IT Service Desk Analyst to join our team. As the single point of contact for all company IT needs, you will be accountable for resolving incidents and requests through remote support.Key Responsibilities:Provide day-to-day remote desktop support to...

  • IT Support Specialist

    2 weeks ago


    East Kilbride, South Lanarkshire, United Kingdom Eden Scott Full time

    Job OpportunityWe are seeking an experienced IT Service Desk Analyst to join our team at Eden Scott. As a key member of our IT department, you will be responsible for providing exceptional technical support to our clients.This is a fantastic opportunity to work with a leading global organisation, where you will be accountable for resolving incidents and...