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Sales and Relationship Management Specialist

2 months ago

London, Greater London, United Kingdom EMR | Specialist in Marketing Recruitment Full time

Sales & Customer Success Manager

Join a prominent UK trade association as a Sales and Customer Success Manager. This organization partners with its members to foster positive transformations, utilizing their knowledge to influence and shape an economic and policy landscape that supports business growth.

In the role of Sales and Customer Success Manager, your primary focus will be on driving sales and enhancing brand visibility, facilitating commercial advancement through exceptional customer service, and leveraging sales channels, including CRM platforms.

Key Responsibilities:

  • Formulate and implement a comprehensive sales strategy to meet commercial objectives and broaden the customer base.
  • Keep abreast of industry developments and competitor movements to uncover potential opportunities and leads.
  • Interact with clients through various communication methods, including email, calls, and meetings.
  • Establish and nurture robust relationships with current members by understanding their needs and preferences.
  • Customer Success Reporting: Deliver regular commercial insights and analyses to guide the sales strategy and track engagement and performance against targets.
  • Effectively manage and refresh customer information within the CRM system.

Key Skills:

  • Previous experience in a customer success capacity.
  • Essential sales or business development experience.
  • Outstanding written and verbal communication abilities.
  • Proficiency in utilizing a CRM system.
  • Experience in business development.

Salary: £45,000 - £50,000 plus benefits