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Client Success Specialist
2 months ago
Customer Success Manager
Lead Forensics, an innovative SaaS organization, is in search of committed Customer Success Managers to enhance their vibrant team. We are dedicated to delivering state-of-the-art solutions that empower our clients to transform passive website visitors into significant leads.
Primary Responsibilities:
- Establish and nurture robust client relationships
- Conduct virtual meetings to assess client development
- Detect and address challenges
- Drive revenue growth through upselling initiatives
- Facilitate contract renewals and expansions
Qualifications for Success:
- 2-3 years of experience in client-facing roles
- Familiarity with CRM platforms
- Exceptional communication abilities
- Experience interacting with senior-level executives
- Strong analytical and problem-solving skills
If you are a proactive individual with a dedication to achieving objectives and providing value to clients, we encourage you to consider this opportunity. This position entails travel to the Portsmouth office three days a week.
