Customer Success Manager

4 weeks ago


Portsmouth, Portsmouth, United Kingdom Compass Full time

At Compass, we're revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.

As a Customer Success Manager, you will be the first point of contact for our customers, providing them with exceptional support and ensuring their success with our platform.

Key Responsibilities:

  • Manage a portfolio of high-touch customers, providing them with 1:1 support and strategic recommendations.
  • Promote the adoption of Compass technology and adjacent services, providing customers with group training sessions and ongoing support.
  • Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A activity.

Requirements:

  • 2-3 years of experience in customer service, training, office management, hospitality, or operations.
  • Previous experience with live or virtual training is a plus.
  • Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence) is a plus.
  • A passion for creating community within a space; you encourage in-office interaction, bonding, and engagement.


  • Portsmouth, Portsmouth, United Kingdom Lead Forensics Full time

    About the Role:We are seeking a highly motivated and customer-focused Customer Success Manager to join our team at Lead Forensics. As a key member of our sales and success team, you will be responsible for building and maintaining strong client relationships, identifying and qualifying new business opportunities, and providing exceptional support to our...


  • Portsmouth, Portsmouth, United Kingdom Lead Forensics Full time

    About the Role:We are seeking a highly motivated and customer-focused Client Relationship Manager to join our team at Lead Forensics. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our clients, identifying opportunities for growth, and providing exceptional support to ensure their success.Key...


  • Portsmouth, Portsmouth, United Kingdom CityFibre Limited Full time

    About the RoleCityFibre provides wholesale connectivity to multiple business and consumer service providers, local authorities, and mobile operators.Our NetworkDesigned from scratch for the internet, our network is greener, more reliable, and ready for the future. Our products lead the market on speed, value, and service, helping businesses innovate and...


  • Portsmouth, Portsmouth, United Kingdom Lead Forensics Full time

    Role OverviewLead Forensics is a dynamic and innovative SaaS company that is revolutionizing the industry. We are seeking a motivated and customer-focused Client Success Specialist to join our team and play a key role in driving client retention.Key ResponsibilitiesBuilding and maintaining strong client relationships with a portfolio of customers.Hosting...


  • Portsmouth, Portsmouth, United Kingdom Success Talent Full time

    Job Summary:We are seeking a Product Strategy Coordinator to join our team at Success Talent. As a key member of our retail merchandising team, you will be responsible for managing departmental KPIs related to sales, stock, and markdowns.Key Responsibilities:Develop a balanced and commercial range that aligns with the product strategy.Plan seasonal pricing...


  • Portsmouth, Portsmouth, United Kingdom Success Talent Full time

    Assistant Merchandiser RolePermanentHampshire – Hybrid£26,000 – £30,000Success Talent is seeking an Assistant Merchandiser to support the team in carrying out historical analysis, forecasting trends, building and maintaining range plans, and ensuring accurate line flows to ensure stock availability.You will:Analyse trade performance and recommend steps...


  • Portsmouth, Portsmouth, United Kingdom Success Talent Full time

    Job Title: Product Strategy CoordinatorAbout the Role:We are seeking a Product Strategy Coordinator to join our team at Success Talent. As a Product Strategy Coordinator, you will be responsible for managing departmental KPIs related to sales, stock, and markdowns. You will collaborate cross-functionally with the product team to contribute to the development...


  • Portsmouth, Portsmouth, United Kingdom Success Talent Full time

    Job Title: MerchandiserContract Type: FTC – 6 MonthsLocation: Hampshire – HybridSalary: £38,000 – £46,000Job Summary:We are seeking a Merchandiser to join our team on a 6-month contract. As a Merchandiser, you will play a crucial role in managing departmental KPIs related to sales, stock, and markdowns. You will collaborate with the product team to...


  • Portsmouth, Portsmouth, United Kingdom Success Talent Full time

    Assistant MerchandiserPermanentHampshire – Hybrid£26,000 – £30,000SUCCESS Talent is seeking an Assistant Merchandiser to support the team in carrying out historical analysis, forecasting trends, building and maintaining range plans, and ensuring accurate line flows to guarantee stock availability.You will: Analyze trade performance and recommend steps...


  • Portsmouth, Portsmouth, United Kingdom Success Talent Full time

    Assistant Merchandiser RoleJob SummaryWe are seeking an experienced Assistant Merchandiser to join our team at Success Talent. As an Assistant Merchandiser, you will play a key role in supporting the merchandising team by carrying out historical analysis, forecasting trends, building and maintaining range plans, and ensuring accurate line flows to ensure...

  • Duty Manager

    4 weeks ago


    Portsmouth, Portsmouth, United Kingdom Harvester Full time

    Be a Part of a Winning TeamAs Duty Manager at Harvester, you'll work closely with the General Manager to drive business success. Your role will involve overseeing all aspects of the business, ensuring that guests receive an exceptional dining experience.Key Responsibilities:Use your management skills to assist the General Manager in the day-to-day running of...


  • Portsmouth, Portsmouth, United Kingdom Dynamite Recruitment Solutions Ltd Full time

    A fantastic opportunity has become available for an experienced Customer Service Executive to join a team where you would manage various client enquiries. Managing client accounts and relationships means no two enquiries will be the same.Hybrid working: This position will allow you to work 2 days at home and 3 days in the office.Hours: Monday – Friday,...


  • Portsmouth, Portsmouth, United Kingdom Toyota Financial Services, KINTO and KINTO JOIN Full time

    About the RoleWe are seeking a highly experienced and skilled Customer Service Manager to lead our Customer Services Department and drive business growth across KINTO UK. As a key member of our leadership team, you will be responsible for cultivating a high-performing and engaged team, increasing customer satisfaction, and developing and implementing...


  • Portsmouth, Portsmouth, United Kingdom Redline Group Ltd Full time

    Job OverviewAs the key contact between our company and customers, the successful candidate will oversee the entire order progression process, ensuring smooth communication and high customer satisfaction levels.This essential role involves managing the entire customer lifecycle, from initial inquiries to successful order delivery.Develop and maintain strong...


  • Portsmouth, Portsmouth, United Kingdom Charles Taylor Full time

    Job Title: Customer Service Case Manager/Technical Case Manager – PHI (Private Health Insurance)Reports to: Team LeaderDepartment: AssistanceLocation: Lakeside/Portsmouth**To apply to this Customer Service - Billing and Network Administrator vacancy, you must live and be eligible to work in the United Kingdom.**As a dedicated PHI Customer Service Case...


  • Portsmouth, Portsmouth, United Kingdom Success Talent Full time

    Assistant MerchandiserPermanentHampshire – Hybrid£26,000 – £30,000A leading lifestyle brand is seeking an experienced Assistant Merchandiser to join their team. As a key member of the merchandising team, you will play a crucial role in driving business growth and profitability.Key Responsibilities:Conduct in-depth analysis of trade performance to...


  • Portsmouth, Portsmouth, United Kingdom Charles Taylor Full time

    Job Title: Customer Service Case Manager/Technical Case Manager – PHI (Private Health Insurance)Reports to: Team LeaderDepartment: AssistanceLocation: Lakeside/Portsmouth**To apply to this Customer Service - Billing and Network Administrator vacancy, you must live and be eligible to work in the United Kingdom.**As a dedicated PHI Customer Service Case...


  • Portsmouth, Portsmouth, United Kingdom Toyota Financial Services Corporation Full time

    Job DescriptionThis role is an exciting opportunity to join KINTO-UK Ltd, a Mobility Brand owned by the Toyota Group, as a Customer Service Representative. The successful candidate will be working in a dynamic team, providing exceptional customer service and support to our customers.The ideal candidate will have excellent communication and...


  • Portsmouth, Portsmouth, United Kingdom Charles Taylor Full time

    Job Title: Customer Service Case Manager/Technical Case Manager – PHI (Private Health Insurance)Reports to: Team LeaderDepartment: AssistanceLocation: Not SpecifiedCharles Taylor is an equal opportunity employer and welcomes applications from diverse candidates.The RoleAs a dedicated PHI Customer Service Case Manager, you will be responsible for guiding...


  • Portsmouth, Portsmouth, United Kingdom BAE Systems (New) Full time

    We are seeking a skilled Customer Management Coordinator to join our team at BAE Systems (New). This role will involve exceptional communication skills and stakeholder management, as well as project management experience within an engineering environment.Key Responsibilities:Develop and maintain strong relationships with customers and stakeholders.Manage...