Hotel Operations Coordinator
2 months ago
**About Relais & Châteaux**
Relais & Châteaux is a renowned hospitality group that offers luxurious accommodations and exceptional dining experiences. Our properties are known for their high standards of service and attention to detail.
**Job Summary**
We are seeking a highly organized and detail-oriented individual to join our housekeeping team as a Hotel Operations Coordinator. This role will be responsible for ensuring the cleanliness and maintenance of our hotel rooms and public areas.
**Key Responsibilities**
- Facilitate effective communication between the front office, reservations, and housekeeping teams to ensure seamless operations.
- Clean and maintain all hotel rooms and public areas to the highest standards of cleanliness and presentation.
- Store and manage linen supplies, ensuring timely delivery and return to the designated linen company.
- Handle lost and found items in accordance with company procedures.
- Process and manage housekeeping orders, delivery notes, and other related documents in a timely and accurate manner.
- Participate in the development and implementation of housekeeping procedures and protocols to ensure consistency and efficiency.
**Requirements**
- Ability to work in a fast-paced environment and multitask with ease.
- Passion for cleanliness and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
**What We Offer**
- A competitive salary and benefits package.
- A generous monthly service charge addition.
- 28 days of paid holiday per year.
- Access to company staff benefits and discounts.
- Employee referral scheme.
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