Residential Services Manager
6 days ago
**About Relais & Châteaux**
Relais & Châteaux is a renowned hospitality group that offers luxurious accommodations and exceptional dining experiences. Our properties are known for their unique charm and exceptional service.
**Job Summary**
We are seeking a highly organized and detail-oriented individual to join our housekeeping team as a Hotel Operations Coordinator. This role will be responsible for ensuring the highest standards of cleanliness and organization throughout the hotel.
**Key Responsibilities**
- Facilitate effective communication between the front office, reservations, and housekeeping teams to ensure seamless operations.
- Clean and maintain all bedrooms and public areas to the highest standards.
- Store and manage linen inventory, ensuring timely delivery and return to the designated linen company.
- Handle lost and found items according to company procedures.
- Process and manage housekeeping orders, delivery notes, and other related documents in accordance with company protocols.
- Contribute to a positive and productive team environment.
**Requirements**
- Ability to work in a fast-paced environment and multitask with ease.
- Passion for cleanliness and attention to detail.
- Excellent communication and interpersonal skills.
- Punctuality and a high standard of personal presentation.
**What We Offer**
- A competitive salary and benefits package.
- A generous monthly service charge addition.
- 28 days of holiday per year.
- Access to company staff benefits and discounts.
- An employee referral scheme.
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