Housekeeping Team Lead

2 months ago


Exmouth, Devon, United Kingdom Relais & Châteaux Full time

**About Us**

Relais & Châteaux is a renowned hospitality group that prides itself on delivering exceptional experiences to its guests. Our properties are designed to provide a unique blend of luxury and comfort, making us the perfect choice for those seeking a memorable stay.

**Job Summary**

We are seeking a highly skilled and detail-oriented individual to join our housekeeping team as a Hotel Operations Coordinator. This role will be responsible for ensuring the highest standards of cleanliness and organization throughout the hotel, while also providing exceptional service to our guests.

**Key Responsibilities**

  • Facilitate effective communication between the front office, reservations, and housekeeping teams to ensure seamless operations.
  • Clean and maintain all bedrooms and public areas to the highest standards, adhering to company protocols and procedures.
  • Manage the storage and distribution of linens, ensuring timely and efficient delivery to the housekeeping team.
  • Handle lost and found items in accordance with company procedures, ensuring a smooth and efficient process.
  • Process and manage housekeeping orders, delivery notes, and other related documents in a timely and accurate manner.
  • Contribute to the development and implementation of housekeeping procedures and protocols to ensure consistency and excellence.

**Requirements**

  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Passion for cleanliness and attention to detail, with a focus on delivering exceptional results.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Strong organizational and time management skills, with the ability to meet deadlines and adapt to changing priorities.

**What We Offer**

  • A competitive salary and benefits package.
  • A generous monthly service charge addition.
  • 28 days of paid holiday per year.
  • Access to company staff benefits and discounts.
  • An employee referral scheme.


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