Housekeeping Team Lead
2 months ago
**About Us**
Relais & Châteaux is a renowned hospitality group that prides itself on delivering exceptional experiences to its guests. Our properties are designed to provide a unique blend of luxury and comfort, making us the perfect choice for those seeking a memorable stay.
**Job Summary**
We are seeking a highly skilled and detail-oriented individual to join our housekeeping team as a Hotel Operations Coordinator. This role will be responsible for ensuring the highest standards of cleanliness and organization throughout the hotel, while also providing exceptional service to our guests.
**Key Responsibilities**
- Facilitate effective communication between the front office, reservations, and housekeeping teams to ensure seamless operations.
- Clean and maintain all bedrooms and public areas to the highest standards, adhering to company protocols and procedures.
- Manage the storage and distribution of linens, ensuring timely and efficient delivery to the housekeeping team.
- Handle lost and found items in accordance with company procedures, ensuring a smooth and efficient process.
- Process and manage housekeeping orders, delivery notes, and other related documents in a timely and accurate manner.
- Contribute to the development and implementation of housekeeping procedures and protocols to ensure consistency and excellence.
**Requirements**
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Passion for cleanliness and attention to detail, with a focus on delivering exceptional results.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- Strong organizational and time management skills, with the ability to meet deadlines and adapt to changing priorities.
**What We Offer**
- A competitive salary and benefits package.
- A generous monthly service charge addition.
- 28 days of paid holiday per year.
- Access to company staff benefits and discounts.
- An employee referral scheme.
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