Residential Services Manager

5 days ago


Exmouth, Devon, United Kingdom Relais & Châteaux Full time

**About Relais & Châteaux**

Relais & Châteaux is a renowned hospitality group that offers luxurious accommodations and exceptional dining experiences. Our properties are known for their unique charm and exceptional service.

**Job Summary**

We are seeking a highly organized and detail-oriented individual to join our housekeeping team as a Hotel Operations Coordinator. This role will be responsible for ensuring the highest standards of cleanliness and organization throughout the hotel.

**Key Responsibilities**

  • Facilitate effective communication between the front office, reservations, and housekeeping teams to ensure seamless operations.
  • Clean and maintain all bedrooms and public areas to the highest standards.
  • Store and manage linen inventory, ensuring timely delivery and return to the designated linen company.
  • Handle lost and found items according to company procedures.
  • Process and manage housekeeping orders, delivery notes, and other related documents in accordance with company protocols.
  • Contribute to a positive and productive team environment.

**Requirements**

  • Ability to work in a fast-paced environment and multitask with ease.
  • Passion for cleanliness and attention to detail.
  • Excellent communication and interpersonal skills.
  • Punctuality and a high standard of personal presentation.

**What We Offer**

  • A competitive salary and benefits package.
  • A generous monthly service charge addition.
  • 28 days of holiday per year.
  • Access to company staff benefits and discounts.
  • An employee referral scheme.


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