Customer Service Representative
2 weeks ago
About LSH AUTO
LSH AUTO is a leading provider of automotive services, dedicated to delivering exceptional customer experiences.
Job Overview
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing prompt and efficient support to our valued customers via phone and online channels.
Key Responsibilities
- Handle all incoming customer inquiries with professionalism and courtesy.
- Resolve customer issues effectively and efficiently.
- Process service bookings and appointments.
- Promote products and services to enhance customer satisfaction.
- Maintain accurate customer records and documentation.
- Collaborate with team members to ensure seamless customer service delivery.
Qualifications
- Proven experience in a customer service role.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities.
- Proficiency in computer applications.
- Ability to work independently and as part of a team.
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