Customer Service Advisor

2 days ago

Altrincham, Trafford, United Kingdom Trafford Leisure Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor at Altrincham Golf Course. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.

Key Responsibilities
  • Answering customer inquiries and resolving issues in a timely and professional manner
  • Providing information and assistance to customers regarding our services and facilities
  • Handling customer complaints and concerns in a fair and respectful manner
  • Working collaboratively with other team members to achieve customer satisfaction and loyalty
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and conflict resolution skills
  • Ability to work independently and as part of a team
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

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