Customer Service Representative

2 days ago

Altrincham, Trafford, United Kingdom Cotton Traders Full time
About the Role

We are seeking a highly motivated and engaging Contact Centre Advisor to join our expanding team. As a key member of our Contact Centre, you will be responsible for providing exceptional customer service and support to our customers.

As a Contact Centre Advisor, you will be the first point of contact for our customers, responding to their queries and resolving any issues they may have. You will work closely with our team to ensure that our customers receive the best possible service and experience.

Key Responsibilities
  • Provide exceptional customer service and support to our customers
  • Respond to customer queries and resolve any issues they may have
  • Work closely with our team to ensure that our customers receive the best possible service and experience
  • Meet and exceed customer service targets and KPIs
What We Offer

We offer a competitive salary and benefits package, including flexible working hours, 20 days holiday, and a range of employee benefits. We are committed to providing our employees with the training and development opportunities they need to succeed in their roles.

We are a dynamic and fast-paced company, and we are looking for someone who is passionate about delivering exceptional customer service and support. If you are a motivated and engaging individual who is looking for a new challenge, we would love to hear from you.

Requirements
  • Fluency in spoken and written English
  • Basic keyboard skills
  • Experience in a customer service or administrative role (desirable)
What's Next

If you are interested in this role, please submit your application, including your CV and a cover letter. We look forward to hearing from you.

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