Customer Service Representative

2 months ago


Altrincham, Trafford, United Kingdom Cotton Traders Full time

About Cotton Traders

Cotton Traders is a leading retailer of casual wear and sportswear, known for its high-quality products and excellent customer service.

Job Summary

We are seeking a highly motivated and customer-focused Contact Centre Advisor to join our team. As a Contact Centre Advisor, you will be responsible for providing exceptional customer service to our clients via phone and email.

Key Responsibilities

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product information and make recommendations to customers
  • Upsell and cross-sell products to customers
  • Meet or exceed sales targets and customer satisfaction goals

Requirements

  • Fluent spoken and written English
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Previous customer service experience preferred

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

How to Apply

If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.



  • Altrincham, Trafford, United Kingdom Arnold Clark Group Full time

    We're seeking a skilled Customer Service Representative to deliver exceptional customer experiences at our Altrincham Electric Car Centre. As a key member of our team, you'll play a vital role in introducing customers to their new vehicles and ensuring a seamless sales process.Key responsibilities include:Completing vehicle handovers and ensuring customers...


  • Altrincham, Trafford, United Kingdom Cotton Traders Ltd Full time

    Customer Service RepresentativesWe are seeking enthusiastic Customer Service Representatives to become part of our dynamic team. If you have a passion for delivering outstanding customer support, this position provides an excellent work-life balance.At Cotton Traders Ltd, our employees are central to our mission. Join us in fostering a culture of trust,...


  • Altrincham, Trafford, United Kingdom BT Group Full time

    About the RoleWe're looking for a Customer Service Representative to join our team at EE. As a Customer Service Representative, you'll be the face of our brand, providing excellent customer service and building lasting relationships with our customers.Key ResponsibilitiesProvide exceptional customer service, responding to customer queries and resolving...


  • Altrincham, Trafford, United Kingdom Cotton Traders Full time

    About the RoleWe are seeking a highly motivated and engaging Customer Service Representative to join our expanding Contact Centre team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers through inbound calls, ensuring that their queries are resolved efficiently and effectively.Key...


  • Altrincham, Trafford, United Kingdom Cotton Traders Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our Contact Centre team in Altrincham. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients via inbound calls.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional...


  • Altrincham, Trafford, United Kingdom Cotton Traders Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our Contact Centre team in Altrincham. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through inbound calls.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional...


  • Altrincham, Trafford, United Kingdom BT Group Full time

    About the RoleWe're looking for a Customer Service Representative to join our team at EE. As a Customer Service Representative, you'll be the face of our brand, responsible for providing excellent customer service and building lasting relationships with our customers.Key ResponsibilitiesProvide exceptional customer service to our customers, answering their...


  • Altrincham, Trafford, United Kingdom Halfords Full time

    About the Role:We're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail sales team, you will be responsible for delivering exceptional customer service, providing expert advice on motoring and cycling products, and ensuring a seamless shopping experience for our...


  • Altrincham, Trafford, United Kingdom Halfords Full time

    About the Role:We're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail sales team, you will be responsible for delivering exceptional customer service, providing expert advice on motoring and cycling products, and ensuring a seamless shopping experience for our...


  • Altrincham, Trafford, United Kingdom Asda Stores Ltd Full time

    About the RoleWe're looking for a talented and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our sales team, you'll be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service and respond to...


  • Altrincham, Trafford, United Kingdom Cotton Traders Full time

    About the RoleWe are seeking highly motivated and engaging individuals to join our Contact Centre team as Customer Service Representatives. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.Key ResponsibilitiesRespond to inbound calls from customers, providing solutions to their...


  • Altrincham, Trafford, United Kingdom Cotton Traders Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our Contact Centre team. As a key member of our team, you will be responsible for providing exceptional customer service to our clients through inbound calls.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional mannerProvide product...


  • Altrincham, Trafford, United Kingdom Travel Trade Recruitment Full time

    Customer Service Role in the Cruise IndustryWe are seeking a skilled Customer Service Representative to join our team in the cruise industry. As a key member of our customer service department, you will be responsible for delivering exceptional service to our customers through multiple communication channels.Key Responsibilities:Respond to customer inquiries...


  • Altrincham, Trafford, United Kingdom Travel Trade Recruitment Full time

    Customer Service Role in the Cruise IndustryWe are seeking a skilled Customer Service Representative to join our team in the cruise industry. As a key member of our customer service department, you will be responsible for delivering exceptional service to our customers through multiple communication channels.Key Responsibilities:Respond to customer inquiries...


  • Altrincham, Trafford, United Kingdom Halfords Full time

    About the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Customer Services Advisor. As a key member of our team, you'll be responsible for delivering exceptional customer service and ensuring that our customers receive the best possible experience.Key ResponsibilitiesProvide outstanding customer service, responding...


  • Altrincham, Trafford, United Kingdom Halfords Full time

    About the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Customer Services Advisor. As a key member of our team, you'll be responsible for delivering exceptional customer service and ensuring that our customers receive the best possible experience.Key ResponsibilitiesProvide outstanding customer service, responding...


  • Altrincham, Trafford, United Kingdom Cotton Traders Full time

    About the RoleWe are seeking a highly motivated and engaging Contact Centre Advisor to join our expanding team. As a key member of our Contact Centre team, you will be responsible for providing exceptional customer service and support to our customers.As a Contact Centre Advisor, you will be the first point of contact for our customers, responding to their...


  • Altrincham, Trafford, United Kingdom Cotton Traders Full time

    About the RoleWe are seeking a highly motivated and engaging Contact Centre Advisor to join our expanding team. As a key member of our Contact Centre team, you will be responsible for providing exceptional customer service and support to our customers.As a Contact Centre Advisor, you will be the first point of contact for our customers, responding to their...


  • Altrincham, Trafford, United Kingdom Cotton Traders Full time

    About the RoleWe are seeking a highly motivated and engaging Contact Centre Advisor to join our expanding team. As a key member of our Contact Centre, you will be responsible for providing exceptional customer service and support to our customers.As a Contact Centre Advisor, you will be the first point of contact for our customers, responding to their...


  • Altrincham, Trafford, United Kingdom Cotton Traders Full time

    About the RoleWe are seeking a highly motivated and engaging Contact Centre Advisor to join our expanding team. As a key member of our Contact Centre, you will be responsible for providing exceptional customer service and support to our customers.As a Contact Centre Advisor, you will be the first point of contact for our customers, responding to their...