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Client Success Specialist
2 months ago
Customer Success Manager
Lead Forensics, an innovative SaaS provider, is on the lookout for committed Customer Success Managers to enhance our vibrant team. We specialize in advanced technology solutions that empower our clients to transform passive website visitors into significant leads.
Core Responsibilities:
- Develop and nurture robust client relationships
- Conduct virtual meetings to assess client performance
- Diagnose and address client challenges
- Drive revenue growth through strategic upselling
- Facilitate contract renewals and expansions
Qualifications for Success:
- 2-3 years of experience in client-facing roles
- Familiarity with CRM platforms
- Exceptional communication capabilities
- Experience interacting with senior-level executives
- Strong analytical and problem-solving skills
If you are a proactive individual with a commitment to achieving goals and providing exceptional value to clients, we encourage you to consider this opportunity. This position involves regular travel to our office.
