Service Manager

2 months ago


SunburyonThames, Surrey, United Kingdom Johnson Controls International Full time
About the Role

We are seeking a highly experienced and skilled Service Manager to lead our Industrial Refrigeration (IREF) service business. As a key member of our Building Technologies & Solutions team, you will be responsible for the daily operations of our successful IREF service business, including coaching and mentoring IREF technicians who handle service work for our customers in local areas.

Key Responsibilities
  • Manage and lead a team of skilled technicians to deliver exceptional service to our customers.
  • Develop and implement strategies to grow the business and improve operational efficiency.
  • Collaborate with internal and external stakeholders to ensure effective communication and customer satisfaction.
  • Map customer networks, understand full organizations, and define tailored account plans.
  • Lead and develop relationships with key accounts, ensuring they understand the value of our integrated solutions.
Requirements
  • Proven experience in industrial refrigeration, including leadership or managerial roles.
  • Technical background and knowledge of Industrial Refrigeration Systems in industrial and commercial environments.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to manage budgets and drive operational efficiency.
  • Familiarity with health and safety regulations and a commitment to maintaining a safe working environment.
What We Offer
  • Competitive salary and performance-based bonus.
  • Company car and comprehensive benefits package.
  • Ongoing training and career development opportunities.
  • Comprehensive benefits package, including employee assistance program, referral scheme, and employee discounts.
  • Access to business resource groups and a commitment to safety through our Zero Harm policy.

  • Service Manager

    1 week ago


    Sunbury-on-Thames, Surrey, United Kingdom Johnson Controls Full time

    Johnson Controls is seeking a dynamic and experienced Service Manager to lead our successful IREF service business.The ideal candidate will have a strong background in industrial refrigeration, including experience in a leadership or managerial role, and excellent leadership, communication, and interpersonal skills.Key ResponsibilitiesManage daily operations...

  • Service Manager

    1 month ago


    Sunbury-on-Thames, Surrey, United Kingdom Johnson Controls International Full time

    About the RoleWe are seeking a dynamic and experienced Service Manager to join our team at Johnson Controls International. As a key member of our Building Technologies & Solutions business, you will be responsible for the daily operations of our successful IREF service business.As a Service Manager, you will lead a team of skilled technicians to deliver...

  • Service Manager

    1 month ago


    Sunbury-on-Thames, Surrey, United Kingdom Johnson Controls International Full time

    About the RoleWe are seeking a dynamic and experienced Service Manager to join our team at Johnson Controls International. As a key member of our Building Technologies & Solutions business, you will be responsible for the daily operations of our successful IREF service business.As a Service Manager, you will lead a team of skilled technicians to deliver...


  • Sunbury-on-Thames, Surrey, United Kingdom Johnson Controls International Full time

    About the RoleWe are seeking a highly experienced and skilled Service Operations Manager to join our team at Johnson Controls International. As a key member of our Building Technologies & Solutions business, you will be responsible for the daily operations of our successful Industrial Refrigeration service business.Key ResponsibilitiesManage and coordinate...


  • Sunbury-on-Thames, Surrey, United Kingdom Johnson Controls International Full time

    About the RoleWe are seeking a highly experienced and skilled Service Operations Manager to join our team at Johnson Controls International. As a key member of our Building Technologies & Solutions business, you will be responsible for the daily operations of our successful Industrial Refrigeration service business.Key ResponsibilitiesManage and coordinate...

  • Service Manager

    2 weeks ago


    Sunbury-on-Thames, Surrey, United Kingdom Johnson Controls Full time

    Service Manager - Industrial Refrigeration ExpertJohnson Controls is seeking a seasoned Service Manager to lead our IREF service business. As a technical expert in industrial refrigeration, you will be responsible for daily operations, coaching and mentoring technicians, and driving business growth.Key Responsibilities:Manage daily operations of IREF service...


  • Sunbury-on-Thames, Surrey, United Kingdom Kinly Full time

    Job Title: Global Services Business Development ManagerJob Summary:Kinly is seeking a highly skilled Global Services Business Development Manager to drive new revenue opportunities and expand the company's footprint in global markets. The successful candidate will be responsible for consultative selling of Kinly's Global Services offering, building strong...

  • Service Technician

    1 week ago


    Sunbury-on-Thames, Surrey, United Kingdom Johnson Controls Full time

    About the RoleWe are seeking a skilled Service Technician to join our team at Johnson Controls. As a Service Technician, you will be responsible for servicing Security Systems, including Intruder Alarms and basic CCTV, to the relevant industry standards.Key ResponsibilitiesProvide exceptional customer service to exceed the expectations and requirements of...

  • Service Technician

    1 week ago


    Sunbury-on-Thames, Surrey, United Kingdom Johnson Controls Full time

    At Johnson Controls, we are passionate about delivering cutting-edge security solutions that protect homes and businesses. As a Service Engineer, you will play a vital role in servicing security systems, including CCTV and Access Control Systems, to the relevant industry standards.Key Responsibilities:Provide exceptional customer service to exceed the...


  • Sunbury-on-Thames, Surrey, United Kingdom Johnson Controls Full time

    Service Solutions Consultant – Bid 2 WinWhat we offerCompetitive salary and company car/car allowance scheme & commission.Paid holidays and sick payComprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on...


  • Sunbury-on-Thames, Surrey, United Kingdom AMETEK Full time

    Job Summary:As a Customer Service Liaison at AMETEK, you will be responsible for owning the customer relationship with assigned customers and driving excellent service to our customers. You will be the focal point for issues relating to existing business and ensure that any issues and/or opportunities are managed, or escalated, in a timely manner.Main...


  • Sunbury-on-Thames, Surrey, United Kingdom Johnson Controls Full time

    Job SummaryThe Customer Service Planner will provide support to the Installation Teams to ensure full utilisation of engineers through planning, scheduling, and tracking of customer appointments. This role will work closely with Field Line Managers to resolve any risk situations, ensuring customer appointments proceed as planned with minimal no-shows.Key...


  • Sunbury-on-Thames, Surrey, United Kingdom March Recruitment Full time

    Job Title: Planning CoordinatorWe are seeking a highly organized and detail-oriented Planning Coordinator to join our team at March Recruitment. As a Planning Coordinator, you will play a pivotal role in coordinating the daily jobs for our service engineers across the UK and Ireland, working closely with both internal and external stakeholders to achieve our...


  • Sunbury-on-Thames, Surrey, United Kingdom Johnson Controls Full time

    Job SummaryThe Customer Service Planner plays a vital role in ensuring the efficient utilisation of engineers through effective planning, scheduling, and tracking of customer appointments. Working closely with Field Line Managers, this role ensures that any risk situations are resolved, and customers' appointments proceed as planned, with minimal...


  • Sunbury-on-Thames, Surrey, United Kingdom Johnson Controls Full time

    About the RoleThe Customer Service Planner will provide critical support to our Installation Teams, ensuring maximum utilization of engineers through effective planning, scheduling, and tracking of customer appointments. Working closely with Field Line Managers, the successful candidate will identify and resolve risk situations, ensuring customer...


  • Sunbury-on-Thames, Surrey, United Kingdom Johnson Controls Full time

    About the RoleThe Customer Service Planner will provide critical support to our Installation Teams, ensuring maximum utilization of engineers through effective planning, scheduling, and tracking of customer appointments. Working closely with Field Line Managers, the successful candidate will identify and resolve risk situations, ensuring customer...


  • Sunbury-on-Thames, Surrey, United Kingdom AMETEK Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled and experienced Customer Service Representative to join our team at AMETEK. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our customers, ensuring their needs are met and exceeded.Main...


  • Sunbury-on-Thames, Surrey, United Kingdom AMETEK Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled and experienced Customer Service Representative to join our team at AMETEK. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our customers, ensuring their needs are met and exceeded.Main...


  • Sunbury-on-Thames, Surrey, United Kingdom Johnson Controls Full time

    Job SummaryThe Customer Service Planner plays a crucial role in supporting the Installation Teams at Johnson Controls. This position involves planning, scheduling, and tracking customer appointments to ensure full utilisation of engineers. The Planner works closely with Field Line Managers to resolve any risk situations, ensuring customer appointments...


  • Sunbury-on-Thames, Surrey, United Kingdom Johnson Controls Full time

    About the RoleThe Customer Service Planner will provide critical support to our Installation Teams, ensuring optimal utilization of engineers through effective planning, scheduling, and tracking of customer appointments. Working closely with Field Line Managers, this role will identify and resolve risk situations, ensuring customer appointments proceed as...