Service Operations Coordinator
4 weeks ago
We are seeking a highly organized and detail-oriented Planning Coordinator to join our team at March Recruitment. As a Planning Coordinator, you will play a pivotal role in coordinating the daily jobs for our service engineers across the UK and Ireland, working closely with both internal and external stakeholders to achieve our monthly KPIs.
Key Responsibilities:- Schedule the work of our service engineers, including repairs, breakdowns, and planned maintenance.
- Work closely with field managers to drive productivity from the field team.
- Collaborate with internal and external customers to ensure seamless operations and adherence to contractual SLAs.
- Exceptional organizational skills and ability to prioritize and manage multiple tasks efficiently.
- Strong communication and interpersonal skills to collaborate effectively with internal teams and external stakeholders.
- Previous experience in a similar planning or coordinating role, ideally within a service or maintenance environment.
- Proven ability to work under pressure and meet strict deadlines while maintaining a high level of accuracy.
- Proficiency in using scheduling and communication tools to streamline operations and enhance customer satisfaction.
- 25 days holiday + bank holidays
- Profit share (paid twice yearly)
- Parking
March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. By applying for this vacancy, you accept our Privacy Policy and GDPR Policy, which can be found on our website.
Consultant: Donna Jackson
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