Insurance Claims Handler

1 week ago


Norwich, Norfolk, United Kingdom Claims Solutions Full time
About Claims Solutions

We are a leading provider of data analytics and technology solutions for the insurance industry. Our mission is to empower businesses to make informed decisions and manage risk effectively.

As a Claims Resolution Specialist, you will play a crucial role in managing claims and resolving liability issues. No prior experience is necessary as we provide comprehensive training to all new hires.

Key Responsibilities:
  • Handle inbound and outbound calls to resolve customer inquiries and concerns
  • Investigate accidents to determine liability and gather relevant documentation
  • Identify and manage fraud concerns to ensure the integrity of our claims process
  • Deliver exceptional customer service to ensure customer satisfaction and loyalty
Core Benefits:
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Access to learning and development resources to enhance your skills and knowledge
  • Wellbeing initiatives to support your physical and mental health
Qualifications:
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Team player with a positive attitude and strong work ethic


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