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Insurance Claims Support Representatives

3 months ago


Norwich, Norfolk, United Kingdom Pertemps TM Full time
Claims Call Handlers
Company Overview: Pertemps TM is seeking dedicated Claims Call Handlers to enhance our Motor Insurance division. These roles are designed for individuals with a background in customer service and insurance support.

Position Details:
These are temporary positions offering a competitive pay rate of £13.14 per hour. The working schedule is from 9am to 5pm, Monday to Friday. Initially, the roles will be office-based, transitioning to a hybrid work model.

Key Responsibilities:
The Claims Call Handlers will:
1. Provide exceptional customer service by managing inbound calls.
2. Assist clients with straightforward inquiries related to various insurance topics.

Candidate Requirements:
Successful applicants should possess:
- Previous experience in a call center environment.
- Strong communication abilities and a compassionate approach.
- The capability to convey information clearly and effectively to clients.
Experience in the insurance sector is advantageous.

Additional Information:
Please be aware that vetting checks will be performed as part of the hiring process. Interested candidates will be contacted if they are shortlisted.